Results for "hospitality and food services"
Status: Free TrialSkills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: PreviewSkills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Hospitality Management, Planning, Budget Management, Operations Management, Coordinating, Budgeting, Vendor Management, Coordination, Plan Execution
Status: PreviewDubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Team Leadership, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, Overcoming Obstacles, Self-Awareness
Status: NewStatus: PreviewLogical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Status: PreviewThe Hong Kong University of Science and Technology
Skills you'll gain: Cooking, Food and Beverage, Nutrition and Diet, Meal Planning And Preparation, Sensory Systems Analysis, Biochemistry, Aesthetics, Color Theory, Thermal Management, Chemistry, Physiology, Psychology
What brings you to Coursera today?
Status: PreviewDubai College of Tourism
Skills you'll gain: Merchandising, Restaurant Operation, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Typography, Copywriting, Analysis, Color Theory
Status: NewStatus: Free TrialKennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Status: PreviewKnowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Status: NewStatus: Free TrialSkills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Status: NewStatus: Free TrialArizona State University
Skills you'll gain: English Language, Vocabulary, Social Skills, Language Learning, Verbal Communication Skills, Interpersonal Communications, Communication, Grammar
Status: NewStatus: PreviewDubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure
In summary, here are 10 of our most popular hospitality and food services courses
- Introduction to Hospitality Management in the 21st Century : Starweaver
- Introduction to Customer Service: CVS Health
- Introduction to Events Management : Coursera
- Building High-Performance Teams in Hospitality : Dubai College of Tourism
- Customer Service: Logical Operations
- The Science of Gastronomy: The Hong Kong University of Science and Technology
- Menu Design for Dubai Hospitality: Dubai College of Tourism
- How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
- Customer Service Fundamentals: Knowledge Accelerators
- Consumer Behavior & Service Marketing: EDUCBA
