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Results for "hospitality and guest experience management"
Status: Free TrialESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Marketing, Demand Planning, Financial Forecasting, Market Share, Target Market, Financial Analysis, Hospitality, Strategic Planning, Hotel Operations, Marketing Channel
Status: Free TrialSkills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Coursera Instructor Network
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Planning, Operations Management, Coordinating, Budgeting, Promotional Strategies, Vendor Management, Marketing Design
Status: Free TrialUniversity of Michigan
Skills you'll gain: Multimedia, Learning Theory, Instructional Design, Web Content Accessibility Guidelines, Educational Materials, Learning Management Systems, Course Development, Design Thinking, Professional Development, Brainstorming, Education Software and Technology, Motivational Skills, Communication, Design, Content Creation, Student-Centred Learning, Design Strategies, Prototyping, Creative Thinking, Diversity Equity and Inclusion Initiatives
Status: Free TrialSkills you'll gain: Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, User Story, Stakeholder Engagement, Sprint Retrospectives, Agile Product Development, Leadership
Status: Free TrialStarweaver
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Revenue Management, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation
What brings you to Coursera today?
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Operational Efficiency, Prioritization
Status: Free TrialStarweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Financial Analysis, Performance Measurement, Financial Management, Budgeting, Income Statement, Benchmarking, Balance Sheet, Cash Flows, FinTech, Return On Investment, Crisis Management, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Peer Review, Project Planning, Budgeting, Scheduling, Project Management Life Cycle, Risk Management
University of North Texas
Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills
Status: Free TrialIE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
In summary, here are 10 of our most popular hospitality and guest experience management courses
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Introduction to Hospitality Management in the 21st Century : Starweaver
- Introduction to Events Management : Coursera Instructor Network
- An Introduction to Learning Experience Design (LXD): University of Michigan
- IBM Product Manager: IBM
- Hospitality Luxury Brand Management: Starweaver
- Food & Beverage Management: Università Bocconi
- Hotel Front Office Operations: Dubai College of Tourism
- Mastering Hotel Financials: Starweaver
- Project Management Principles and Practices: University of California, Irvine
