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Results for "inbound calls"
- Status: Free Trial
Google Cloud
Skills you'll gain: Storytelling, Video Production, Workflow Management, Photo/Video Production and Technology, Prompt Engineering, Video Editing, Google Workspace, Productivity Software, Google Sheets, Gmail, Generative AI, Project Planning, Multimedia, Media Production, Spreadsheet Software, Operational Efficiency, Writing, Collaboration, Business Communication, Project Management
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Brainstorming
- Status: NewStatus: Free Trial
Starweaver
Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, English Language, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Business Communication, Grammar, Scheduling
- Status: New
Coursera Instructor Network
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management, Automation, Analytics
What brings you to Coursera today?
- Status: NewStatus: Free Trial
Skills you'll gain: Applicant Tracking Systems, Personal Development, Content Development and Management, LinkedIn, Recruitment, Professional Development, Self-Awareness, Goal Setting, Writing and Editing, Concision, Keyword Research, Editing, Marketing, Organizational Skills
- Status: Free Trial
The Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, English Language, Oral Expression, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Communication
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Border Gateway Protocol, Routing Protocols, Network Routing, TCP/IP, Network Routers, General Networking, Network Planning And Design, Scalability
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
In summary, here are 10 of our most popular inbound calls courses
- Gemini for Google Workspace:Â Google Cloud
- Generative AI for Customer Support:Â IBM
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Global Business Communication:Â Starweaver
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- GenAI for Inside Sales: Crafting Effective Outreach:Â Coursera Instructor Network
- Step-by-Step Resume Building: Job-Winning ATS-Proof Resumes:Â Board Infinity
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- CVS Health Call Center Customer Service:Â CVS Health