Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Change Management, Business Software, Information Technology, Organizational Change, System Implementation, Technology Solutions, Business Process, Governance, Portfolio Management, Project Management, Critical Thinking

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Information Technology Operations, Information Technology, Service Level, Operations Management, Incident Management, Governance, Technical Management, Asset Management, Operations, Automation

Skills you'll gain: Microsoft Copilot, Responsible AI, Generative AI Agents, Microsoft Power Platform, AI literacy, Governance, Data Governance, Microsoft 365, Application Lifecycle Management, User Provisioning, Trend Analysis, Authentications

Skills you'll gain: Incident Management, Governance Risk Management and Compliance, Auditing, Business Continuity Planning, Project Controls, Incident Response, Disaster Recovery, Information Technology, IT Management, Information Systems, Compliance Auditing, Asset Management, Information Technology Operations, Business Continuity, Systems Development Life Cycle, Audit Planning, IT Infrastructure, Systems Development, Operations, Mergers & Acquisitions

Skills you'll gain: IT Management, Information Systems, Organizational Strategy, Security Management, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Risk Management, Organizational Structure, Technical Communication, Business Strategy, Stakeholder Communications, Strategic Sourcing, Coordinating

Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Accountability Frameworks, Program Implementation, Leadership, IT Management, Performance Measurement, Social Impact, Accountability, Leadership Development, Risk Management, Leadership and Management, Social Media, Purchasing, Strategic Decision-Making, Performance Metric, Artificial Intelligence, Continuous Monitoring, Information Privacy

Skills you'll gain: Information Systems Security, Business Process Modeling, Systems Development Life Cycle, Systems Development, Information Systems, Cybersecurity, Management Information Systems, Business Process Management, Enterprise Resource Planning, IT Management, Requirements Analysis, Incident Response, Business Process, Security Strategy, Data Security, Security Controls, Database Management Systems, Business Intelligence, Cloud Computing, Data Management

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Cloud Services, Servers, Network Infrastructure

Skills you'll gain: Enterprise Resource Planning, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Organizational Effectiveness, Process Improvement, Systems Integration, Organizational Change, Cross-Functional Collaboration

Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Virtual Local Area Network (VLAN), Network Security, Operating System Administration, Cloud Computing, Computer Networking, Networking Hardware, Hardware Troubleshooting, Data Storage

Skills you'll gain: Systems Design, Business Process Modeling, Data Flow Diagrams (DFDs), Systems Analysis, Data Modeling, Digital Transformation, Risk Management, Systems Architecture, Business Analysis, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Cost Benefit Analysis, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication