Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Johns Hopkins University
Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), Network Monitoring, TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Responsible AI, Network Routing, Infrastructure Security, Application Security, Information Systems Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Network Security, Technical Communication
Advanced · Course · 1 - 4 Weeks

Nanjing University
Skills you'll gain: Higher Education, Education and Training, Learning Theory, Innovation, Human Learning, Curriculum Development, Digital Transformation, Emerging Technologies, Information Technology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Visualization Software, Real Time Data, Data Processing, Node.JS, Data Analysis, Application Programming Interface (API), Web Development Tools, JSON, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Code Review, Databases, OpenAI, Artificial Intelligence, Data Validation, Risk Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Business Solutions, File Management
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Collaboration, Employee Engagement, Leadership, Relationship Building, Resilience, Communication, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Computing, Incident Response, IT Security Architecture, Capacity Management, Application Security, Security Controls, Network Security, Hardening, Scalability, Emerging Technologies, Identity and Access Management, Encryption
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Positivity, Personal Development, Self-Awareness, Time Management, Growth Mindedness, Creative Thinking, Human Centered Design, Verbal Communication Skills, Empathy
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Microsoft Azure, Cloud Services, System Monitoring, Network Monitoring, Application Performance Management, Cloud Management, Cloud Infrastructure, Cloud Storage, Virtual Machines, Disaster Recovery, Continuous Monitoring, Data Storage, Scalability, Query Languages
Intermediate · Course · 1 - 4 Weeks