
Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
Beginner · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Registration, Loan Origination, Mortgage Loans, Electronic Benefits Transfer (EBT), Regulatory Compliance, Compliance Training, Financial Industry Regulatory Authorities, Automated Clearing House, Consumer Lending, Threat Detection, General Lending, Customer Complaint Resolution, Workflow Management, Records Management, Payment Processing and Collection, Payment Systems, Governance Risk Management and Compliance, Financial Controls, Standard Operating Procedure, Finance
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Planning, Plan Execution, Agentic systems, Strategic Thinking, Business Strategies, Strategic Decision-Making, Payment Systems, Governance, Financial Inclusion, Financial Services, Strategic Partnership, Financial Regulation, Ledgers (Accounting), Work Breakdown Structure, Design Elements And Principles, Cryptography, Emerging Technologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Banking Services, Bank Regulations, Banking, Payment Systems, Financial Inclusion, Customer Relationship Management, Payment Processing, Financial Regulation, Financial Services, Regulatory Requirements, International Finance, Customer experience improvement, Regulatory Compliance, Merchant Services, Investments, Investment Management, Customer Relationship Building, Technology Strategies
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Banking Services, Banking, Operational Risk, Payment Systems, Bank Regulations, Payment Processing, Mobile Banking, Commercial Banking, Retail Banking, Payment Processing and Collection, Risk Control, Cyber Operations, Financial Controls, Cybersecurity, Operations, Fraud detection, Safety and Security, Cyber Attacks, Operations Management, Finance
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Investment Banking, Financial Market, Financial Regulations, Portfolio Risk, Risk Management, Financial Regulation, Capital Markets, Financial Industry Regulatory Authorities, Financial Services, Finance, Securities (Finance), Bank Regulations, Behavioral Economics, Investment Management, Investments, Equities, Banking, Business Valuation, Insurance, Underwriting
Beginner · Course · 1 - 3 Months