Skills you'll gain: Market Research, Strategy and Operations, Design and Product, Marketing, Operations Management, Product Marketing, Sales, Supply Chain and Logistics, Transportation Operations Management
Mixed · Course · 1-4 Weeks
Skills you'll gain: Business Analysis, Correlation And Dependence, Data Analysis, Forecasting, General Statistics, Operational Analysis, Operations Management, Operations Research, Probability & Statistics, Probability Distribution, Research and Design, Spreadsheet Software, Statistical Analysis, Strategy and Operations, Supply Chain and Logistics, Basic Descriptive Statistics, Data Visualization, Microsoft Excel, Plot (Graphics), Statistical Tests, Statistical Visualization, Accounting, Applied Mathematics, Computational Logic, Computer Programming, Computer Programming Tools, Data Analysis Software, Data Management, Data Structures, Decision Making, Entrepreneurship, Leadership and Management, Theoretical Computer Science
Mixed · Course · 1-4 Weeks
Skills you'll gain: Project Management, Strategy and Operations, Leadership and Management, Business Psychology, Change Management, Collaboration, Communication, Entrepreneurship, Organizational Development, Business Process Management, Culture, Human Resources, Operations Management, Planning, Sales, Software Engineering, Software Engineering Tools, Supply Chain and Logistics
Beginner · Course · 1-4 Weeks
Skills you'll gain: Agile Software Development, Jira (Software), Project Management, Scrum (Software Development), Software Engineering, Strategy and Operations, Operations Management, Supply Chain Systems, Supply Chain and Logistics
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Leadership and Management, Human Resources, Sales, Entrepreneurship, Marketing, Business Psychology, Finance, Organizational Development, Strategy and Operations, Account Management, Accounting, Budget Management, Decision Making, Forecasting, Generally Accepted Accounting Principles (GAAP), Inside Sales, Outside Sales, Planning, Probability & Statistics, Recruitment, Strategy, Operations Management, Salesforce, Supply Chain and Logistics
Beginner · Specialization · 3-6 Months
Skills you'll gain: Leadership and Management, Entrepreneurship, Decision Making, Business Psychology, Calculus, Mathematics, Organizational Development, Theoretical Computer Science
Beginner · Course · 1-4 Weeks
Skills you'll gain: Sales, Salesforce, Customer Relationship Management, Sales Systems, Leadership and Management, Marketing, Operations Management, Strategy and Operations, Account Management, Customer Success, Communication, Finance, Marketing Management, Prospecting and Qualification, B2B Sales, Business Analysis, Business Psychology, Collaboration, Data Visualization, Data Visualization Software, Databases, Human Learning, Social Media, Advertising Sales, Business Development, Business Intelligence, Change Management, Contract Management, Customer Analysis, Customer Support, Data Analysis Software, Negotiation
Beginner · Professional Certificate · 3-6 Months
Skills you'll gain: Marketing, Sales, Leadership and Management, Strategy and Operations, Strategy, Entrepreneurship, Communication, Customer Relationship Management, Finance, Account Management, B2B Sales, Business Analysis, Business Intelligence, Data Management, Planning, Customer Success, Market Analysis, Brand Management, Decision Making, Digital Marketing, Emotional Intelligence, Operations Management, Performance Management, Retail Sales, Supply Chain and Logistics, Accounting, Business Psychology, Influencing
Intermediate · Specialization · 3-6 Months
Skills you'll gain: Leadership and Management, Leadership Development, Human Resources, Business Psychology, Communication, Entrepreneurship, Business Analysis, Critical Thinking, People Development, Problem Solving, Research and Design, Business Communication, Emotional Intelligence, Decision Making, Resilience, Customer Relationship Management, Employee Relations, Organizational Development, People Management, Strategy and Operations, Change Management, FinTech, Finance, Marketing
Advanced · Specialization · 1-3 Months
Skills you'll gain: Business Analysis, Data Analysis, Data Visualization, Data Visualization Software, Leadership and Management, Strategy and Operations, Entrepreneurship, Marketing, Project Management, Sales, Tableau Software
Beginner · Guided Project · Less Than 2 Hours
The Operations Strategy course from Coursera is one of the best free operations management courses available. It provides an overview of operations strategy tools and introduces key concepts such as supply chain management, inventory control and quality control. Another great free course is the Information Systems Audit course, which provides learners with the knowledge and skills to identify, evaluate, and control risks associated with IT systems. Finally, the Supply Chain Management course covers concepts related to planning and execution of efficient and effective supply chain systems. All of these courses help provide a comprehensive overview of operations management.
For a comprehensive introduction to operations management, enroll in Creating a Technology Startup Company to get a better idea of what is needed to start and successfully manage a business. To go deeper with process improvement, check out the Business Analysis and Process Management project. For specialized operations management training, enroll in the Wharton Business Foundations or Supply Chain Management specializations, and if you’re in the healthcare industry, brush up on the basics with the Introduction to Managing Healthcare Supply Chain Operations course.
The Wharton Operations course offered through Coursera is one of the best advanced operations management courses available. It covers a wide range of topics, including project management, process improvement, decision making, and inventory management. Another excellent advanced operations management course is Operations Strategy. It provides students with an in-depth overview of how to develop and use operations strategies for maximum competitive advantage. This course is particularly well-suited for students interested in pursuing a managerial role in operations. It's comprehensive and easy to follow, making it a great choice for those looking to take their operations management knowledge to a higher level.
Operations management is the discipline responsible for planning, directing, and coordinating all of the business processes required to produce, manufacture, and deliver goods or services. This includes everything from the sourcing of raw materials at the point of origin to the production process to the sales and distribution of products to customers.
Proper operations management is an important foundation of any successful company, and this field encompasses many different elements. Companies must manage and optimize supply chains to lower costs and speed production. Logistics is another aspect of operations management and involves managing transportation, inventory, packaging, and warehousing of goods. The tasks of quality control, process management, and process improvement seek to optimize production standards, including through methodologies like Six Sigma and Lean manufacturing.
Like other areas of management, operations management also provides important inputs to guide the overall direction of a company. Thus, operations management includes responsibility for supply and demand forecasting required to anticipate and plan for future business needs.
If you have the ability to both see the big picture of a business and analyze the different aspects within it, a background in operations management can be a gateway to a wide range of career opportunities. Businesses of all kinds need skilled operations managers to ensure that they run smoothly, efficiently, and profitably.
Manufacturing enterprises in aerospace, science, and technology need production managers, quality control specialists, and operations analysts. Service providers in healthcare, information technology (IT), and hospitality need personnel supervisors, business analysts, and scheduling managers. And distribution companies such as Amazon and Federal Express need logisticians to analyze and coordinate the complex operations of transporting vast quantities of goods worldwide.
These are all good jobs that will continue to grow with the overall economy. For example, according to the Bureau of Labor Statistics, logisticians usually have a bachelor’s degree and earn a median wage of $74,750 per year, and these jobs are projected to grow by 5% from 2018 to 2028 – as fast as the national average.
Yes, online courses and Specializations on Coursera are a great way to learn operations management methodologies and techniques. You can learn remotely on a flexible schedule, making this a particularly good choice for working professionals looking to expand their skill set. And, because Coursera partners with top-ranked institutions like University of Pennsylvania and the University of Illinois at Urbana-Champaign, you can learn operations management skills online without sacrificing the quality of your education.
The skills and experience that you might need to already have before starting to learn operations management include some of all of the following characteristics: having leadership capabilities, effective communication skills, an ability to address operations problems and opportunities, and an understanding of planning, policy and strategy. Before starting to learn to be an operations manager, you might want to know how to set goals for yourself and your team, take responsibility for these goals, have experience as a strong mentor, and be able to guide teams toward completing projects and reaching goals with ease and efficiency.
The kind of people who are best suited for work that involves operations management are often people who are natural leaders, with excellent written and oral communication ability. Organizational skills and being detail-oriented are also part of the overall makeup of people well suited for operations management work. Other aspects that are critical to people best suited for work in operations management may be individuals who understand big picture workflows, budgets, projects, and goals. In many operations management roles, it’s all about achieving productivity and profitability, through a consistent pattern of meeting daily work goals.
You might know if learning operations management is right for you if you start to enjoy managing projects, building team objectives, and showing strong knowledge of company operations. You might start to see if learning operations management is right for you if you are passionate about using your skills and talents in organizational ways. Operations management teams often do their best to balance employee and system costs with incoming revenues to reach profitable levels for the company. Having an interest in this type of balance could be a career changer for you. In using your background skills and experience in an operations management role, you might realize that you may be extremely well-suited for an operations management career.