
University of Washington
Skills you'll gain: Oral Expression, Negotiation, Telephone Skills, Proposal Writing, Presentations, Events and Conferences, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Event Management, Proposal Development, Peer Review, Business Communication, Business Correspondence, Communication, Business Writing, Public Speaking, Outbound Calls, English Language
★ 4.7 (4.9K) · Intermediate · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Oral Expression, Spanish Language, Business Communication, Business Correspondence, Telephone Skills, Strategic Leadership, Strategic Decision-Making, Communication, Discussion Facilitation, Verbal Communication Skills, Outbound Calls, Inbound Calls, Communication Strategies, Writing, Oral Comprehension, Active Listening, Grammar, Vocabulary
★ 4.7 (22) · Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Storytelling, Video Production, Photo/Video Production and Technology, Gemini, Gmail, Google Workspace, Video Editing, Visual Storytelling, Responsible AI, Productivity Software, Workflow Management, Oral Comprehension, Google Sheets, AI powered creativity, Generative AI, Business Communication, Collaboration, Writing, Project Management
★ 4.6 (592) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications
★ 3.1 (24) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building
★ 4.3 (97) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Health Information Management and Medical Records, Patient Communication, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Process, AI Personalization, Proposal Writing, Sales Enablement, Sales Presentations, Responsible AI, Lead Generation, Sales Development, Data Visualization, Competitive Analysis, Prospecting and Qualification, Inside Sales, Microsoft Copilot, Sales Prospecting, Customer Relationship Management (CRM) Software, Generative AI, B2B Sales, Data-Driven Decision-Making
★ 4.5 (62) · Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (102) · Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Emerging Technologies, Application Development, Digital Signal Processing, Embedded Systems, Open Source Technology
★ 4.9 (1.6K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Telemarketing, Selling Techniques, Sales, Closing (Sales), Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Oral Expression, Rapport Building, Relationship Building, Active Listening
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks