Performance management courses can help you learn goal setting, employee feedback techniques, performance appraisal methods, and coaching strategies. You can build skills in conducting performance reviews, developing performance improvement plans, and aligning individual goals with organizational objectives. Many courses introduce tools like performance management software and analytics platforms that help track employee progress and facilitate effective communication between managers and team members.
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Data Sharing, Shared Media, Content Management, Identity and Access Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: Lean Methodologies, Six Sigma Methodology, Failure Mode And Effects Analysis, Lean Six Sigma, Process Optimization, Quality Improvement, Process Improvement, Quality Management, Process Mapping, Operational Efficiency, Continuous Improvement Process, Product Quality (QA/QC), Waste Minimization, Key Performance Indicators (KPIs), Root Cause Analysis, Product Development, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Linux Administration, Amazon Elastic Compute Cloud, Linux Servers, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Hosting, Cloud Computing, Front-End Web Development, Cloud Management, Linux, Ubuntu, Operating System Administration, Application Deployment, React.js, Event-Driven Programming, Javascript, User Interface (UI), Apache
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Sprint Retrospectives, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Security Management, Data Security, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Organizational Skills, Workflow Management, Project Management Software, Timelines, Kanban Principles, Project Management, Operations Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Servers, Linux Administration, Command-Line Interface, Bash (Scripting Language), Apache, Performance Tuning, Operating System Administration, Linux Commands, Web Servers, Server Administration, System Monitoring, Virtualization, Network Administration, Virtual Machines, System Configuration, File Management, Software Installation, Package and Software Management
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Clinical Leadership, Nursing Administration, Health Informatics, Health Policy, Nursing, Health Care Administration, Informatics, Nurse Education, Health Technology, Electronic Medical Record System
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Governance, Business Transformation, Interoperability, Business Leadership, Strategic Partnership, Strategic Leadership, Stakeholder Management, Business Strategy, Emerging Technologies, Innovation, Technical Standard
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Authentications, Application Deployment, Azure DevOps, Continuous Integration, DevSecOps, Cloud Deployment, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Agile Methodology, Performance Tuning, Identity and Access Management, Continuous Delivery
Advanced · Specialization · 1 - 3 Months