Skills you'll gain: Clinical Data Management, Data Analysis, Data Management, Entrepreneurship, Market Research, Research and Design, Business Analysis, Basic Descriptive Statistics, Customer Analysis, Finance, Financial Management, Forecasting, Probability & Statistics, Process Analysis, Statistical Tests, General Statistics, Regulations and Compliance
Beginner · Course · 1-4 Weeks
Skills you'll gain: Business Psychology, Entrepreneurship, Human Learning, Human Resources, Human Resources Operations, Leadership and Management, Professional Development, Regulations and Compliance, Accounting, B2B Sales, Business Development, Collaboration, Communication, Finance, Marketing, Sales, Strategy, Strategy and Operations, Taxes
Mixed · Course · 1-3 Months
Skills you'll gain: Business Psychology, Culture, Leadership and Management, Entrepreneurship, General Statistics, Human Learning, Probability & Statistics
Beginner · Course · 1-3 Months
The best free Quality Assurance courses available are the Information Systems Audit course and the Quality Healthcare course. Both of these courses provide valuable insights into the Quality Assurance process, as well as valuable tips and strategies to help ensure businesses adhere to the highest standards.
One of the best beginners courses in quality assurance is the Information Systems Audit course from Coursera. It provides an overview of Information Systems and Internal Controls and the Audit process. Another great beginner course is the Clinical Trials Data Collection, Management and Quality Assurance which covers topics such as Clinical Trial Protocols, Data Quality Assurance, and Clinical Database Design. For those interested in Quality Improvement in Healthcare Organizations, the Quality Improvement in Healthcare Organizations course is a great option. Finally, for those looking for a course on Project Risk and Quality Management, the Project Risk and Quality Management course provides an introduction to Project Risk Management, Incorporating Quality Assurance, and Quality Improvement.
For students looking to enhance their knowledge on advanced quality assurance and software testing, two excellent courses to consider are Software Testing and Automation Specialization and Engineering Practices for Secure and High-Quality Software. Both courses offer comprehensive and rigorous instruction on the most current methods for software quality assurance, testing and automation.
Quality assurance is the process of making sure products and services are of the highest possible quality and free from defects and mistakes from the time they're manufactured to the time they're delivered to a consumer. In business, good quality assurance leads to lower production costs, greater employee motivation, improved company reputation, and higher customer satisfaction. The process of quality assurance may involve proper planning, testing products and services to ensure they're of high quality, monitoring the production process, and addressing any newly discovered quality issues as they arise. Organizations around the world often seek the International Organization for Standardization (ISO) 9001–Quality Management Standard certification, as it is the highest standard for quality management in the world. It's been awarded to over a million organizations in over 75 countries.
If you study quality assurance, you can usually get a job as a quality assurance specialist, analyst, or manager in almost any industry. Some of the most common fields that require this position are healthcare, education, communications, engineering, and manufacturing of products such as food, cars, technology, and clothing. You may also find yourself working in a position in the design and development of products. Others go on to work in fields like occupational safety, pharmaceutical manufacturing, logistics, supply chain, production management, or transportation inspection.
Anyone who wants to work in quality assurance should have good leadership skills. After all, you'll need to speak up when something goes wrong and guide your team towards correcting it. You'll need to be a good communicator, a person who is highly organized, and someone who plans ahead. You'll also need to be good at problem-solving and paying close attention to details. Because quality assurance is not specific to just one industry, you'll need to understand the nature of the business where you work. For example, if you work in pharmaceutical production, you'll need a background or some knowledge of medication, particularly the technical aspects of manufacturing them.