
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Building Information Modeling, Internet Of Things, Data Infrastructure, Infrastructure Architecture, Sustainable Technologies, Energy and Utilities, Network Infrastructure, Water Sustainability, AI Security, Facility Management, Water Resource Management, Security Controls, Real Time Data, Wireless Networks, Interoperability, Sustainable Architecture, Decision Intelligence, AI Enablement, Dashboard, Traffic Flow Optimization
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Diversity and Inclusion, Events and Conferences, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Responsible AI, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Engineering, Cloud Computing, Generative AI, Generative Model Architectures, Data Processing, Big Data, LLM Application, AI literacy, Data Science, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Intermediate · Course · 3 - 6 Months
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing Operations, Case Studies, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Production Planning, Business Transformation, Technology Strategies, Cloud Services, Cloud Computing, Digital Assets, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Industrial Engineering, System Implementation, Cost Benefit Analysis
Beginner · Specialization · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Emerging Technologies, Cloud Deployment, Cloud Computing, Cloud Services, Technology Strategies, Digital Marketing, Internet Of Things, Digital Transformation, Cybersecurity, Artificial Intelligence, Blockchain, Business Strategy, Data Security, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation
Build toward a degree
Mixed · Course · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Controls, Incident Management, Business Continuity Planning, Security Management, Business Continuity, Disaster Recovery, Security Strategy, Cyber Security Strategy, Cybersecurity, Threat Management, Contingency Planning, Risk Management, Information Systems Security, Operational Risk, Risk Management Framework, Risk Analysis, Cyber Risk, Security Awareness
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months