• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Self Service Technologies

Results for "self+service+technologies"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Infrastructure: Technologies Behind Smart Venues

    Skills you'll gain: Building Information Modeling, Internet Of Things, Data Infrastructure, Infrastructure Architecture, Sustainable Technologies, Energy and Utilities, Network Infrastructure, Water Sustainability, AI Security, Facility Management, Water Resource Management, Security Controls, Real Time Data, Wireless Networks, Interoperability, Sustainable Architecture, Decision Intelligence, AI Enablement, Dashboard, Traffic Flow Optimization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Experiencia: Mejorando el Viaje del Aficionado

    Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Diversity and Inclusion, Events and Conferences, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Hands-On Automation with n8n & Workato

    Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Key Technologies for Business

    Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Responsible AI, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Engineering, Cloud Computing, Generative AI, Generative Model Architectures, Data Processing, Big Data, LLM Application, AI literacy, Data Science, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    107K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support

    Intermediate · Course · 3 - 6 Months

What brings you to Coursera today?

  • Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Digital Technologies and the Future of Manufacturing

    Skills you'll gain: Internet Of Things, Manufacturing Operations, Case Studies, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Production Planning, Business Transformation, Technology Strategies, Cloud Services, Cloud Computing, Digital Assets, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Industrial Engineering, System Implementation, Cost Benefit Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    383 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Emerging Technologies & Digital Business

    Skills you'll gain: Emerging Technologies, Cloud Deployment, Cloud Computing, Cloud Services, Technology Strategies, Digital Marketing, Internet Of Things, Digital Transformation, Cybersecurity, Artificial Intelligence, Blockchain, Business Strategy, Data Security, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation

    Build toward a degree

    Mixed · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Cybersecurity Technology and Response Strategies

    Skills you'll gain: Incident Response, Computer Security Incident Management, Security Controls, Incident Management, Business Continuity Planning, Security Management, Business Continuity, Disaster Recovery, Security Strategy, Cyber Security Strategy, Cybersecurity, Threat Management, Contingency Planning, Risk Management, Information Systems Security, Operational Risk, Risk Management Framework, Risk Analysis, Cyber Risk, Security Awareness

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

1234…9

In summary, here are 10 of our most popular self+service+technologies courses

  • Infrastructure: Technologies Behind Smart Venues: Real Madrid Graduate School Universidad Europea
  • Experiencia: Mejorando el Viaje del Aficionado: Real Madrid Graduate School Universidad Europea
  • Hands-On Automation with n8n & Workato: Coursera
  • Universal Service Desk (USD) for Enterprise IT Services: Packt
  • Key Technologies for Business: IBM
  • Practical IT Service Management: Packt
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Digital Technologies and the Future of Manufacturing: University of Michigan
  • Emerging Technologies & Digital Business: O.P. Jindal Global University
  • Cybersecurity Technology and Response Strategies: John Wiley & Sons

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok