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Results for "service improvement"


  • Status: Free Trial
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    I

    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Community Health, Health Care, Quantitative Research, Geographic Information Systems, Health Policy, Research Design, Program Evaluation, Leadership, Data Collection, Scientific Methods, Data-Driven Decision-Making, Geospatial Mapping

    4.9
    Rating, 4.9 out of 5 stars
    ·
    152 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement

    4.3
    Rating, 4.3 out of 5 stars
    ·
    389 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Waste Reduction and Process Improvement

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Workflow Management, Process Analysis, Process Improvement and Optimization, Operational Efficiency, Process Optimization, Process Improvement, Business Process Improvement, Operational Excellence, Business Workflow Analysis, Productivity, Kaizen Methodology, Quality Improvement, Continuous Improvement Process, Waste Minimization, Kanban Principles, Resource Utilization

    Mixed · Course · 1 - 4 Weeks

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  • Status: New
    New
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    E

    EDUCBA

    Lean Six Sigma for IT Process Improvement

    Skills you'll gain: Lean Six Sigma, Operational Excellence, Six Sigma Methodology, Process Analysis, Operational Efficiency, Process Mapping, Root Cause Analysis, Process Improvement and Optimization, Change Management, Process Improvement, Process Optimization, Quality Improvement, Operational Performance Management, Business Process, Operations Management, Lean Methodologies, Process Development, Business Process Improvement, Analysis, Statistical Hypothesis Testing

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Six Sigma Basics for Process Improvement

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Process Improvement and Optimization, Lean Six Sigma, Process Optimization, Process Improvement, Process Analysis, Business Process Improvement, Six Sigma Methodology, Business Process, Operational Efficiency, Quality Improvement, Process Design, Production Process, Continuous Improvement Process, Waste Minimization, Root Cause Analysis, Organizational Skills

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
    ·
    481 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Customer Experience and Client Servicing

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Innovative Customer Service Techniques

    Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Improving Leadership & Governance in Nonprofit Organizations

    Skills you'll gain: Peer Review, Governance, Strategic Planning, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Performance Review, Organizational Strategy, Leadership Studies, Research Reports, Philanthropy, Organizational Leadership, Report Writing, Leadership, Performance Analysis, Performance Management, Organizational Effectiveness, Strategic Leadership, Leadership Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    287 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service improvement courses

  • Quality Improvement in Healthcare: Imperial College London
  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Quality Improvement and Management: Board Infinity
  • Lean Waste Reduction and Process Improvement: EDUCBA
  • Lean Six Sigma for IT Process Improvement: EDUCBA
  • Lean Six Sigma Basics for Process Improvement: EDUCBA
  • ITIL V4 Certification Preparation: EDUCBA
  • Customer Experience and Client Servicing: EDUCBA

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