
Skills you'll gain: Drive Engagement, Social Media Content, Content Creation, Driving engagement, Content Marketing, Content Strategy, Social Media Management, Content Management, Social Media Strategy, Community Development, Social Media, Business Priorities, Customer Engagement, Shared Media, Content Scheduling, Brand Management, Branding
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Empathy & Emotional Intelligence, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening
★ 4.7 (1.3K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
★ 4.9 (39) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Storyboarding, Data Literacy, Strategic Communication, Data-Driven Decision-Making, Target Audience, Persuasive Communication, Presentations, Business Reporting, Business Research
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Scheduling, Social Media Management, Brand Awareness, Social Media Content, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Brand Management, Brand Marketing, Brand Strategy, Marketing Effectiveness, Content Marketing, Digital Advertising, Email Marketing, Digital Marketing, Search Engine Optimization, Google Analytics, Communication, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Communication Strategies, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization
★ 4.8 (31) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Driving engagement, Drive Engagement, Strategic Planning, Personal Development, Leadership, Plan Execution, Business
★ 4.7 (27) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Scheduling, Social Media Management, Social Media, Social Media Marketing, Social Media Strategy, Social Media Content, Social Media Campaigns, Digital Marketing Tools, Calendar Management, Strategic Communication, Brand Strategy, Customer Communications Management, Branding, Social Impact, Case Studies, Social Skills, Social Network Analysis, Customer Engagement, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Stakeholder Communications, Employee Surveys, Communication Planning, Project Management, Stakeholder Engagement, Performance Reporting, Project Design, Strategic Communication, Communication Strategies, Report Writing, Key Performance Indicators (KPIs), Process Improvement, Communication, Business Communication, Kanban Principles, Business Reporting, Project Planning, Content Performance Analysis, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Stakeholder Management, Sustainable Systems, Cross-Functional Collaboration, Planning, Project Planning, Stakeholder Analysis, Sustainable Development, Community Outreach, Social Impact, Strategic Thinking, Relationship Building, Business Leadership, Sustainable Business, Team Building, Workplace inclusivity, Problem Solving, Project Management, Communication Strategies, Ethical Standards And Conduct
★ 4.5 (261) · Beginner · Specialization · 1 - 3 Months