Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Institut Mines-Télécom
Skills you'll gain: Data Governance, Digital Transformation, Data Modeling, Data Management, Data Strategy, General Data Protection Regulation (GDPR), Information Management, Data Literacy, Business Intelligence, Data Quality, Law, Regulation, and Compliance, Data-Driven Decision-Making, Information Privacy, Data Analysis, Data Visualization, Big Data, Artificial Intelligence, Business Strategy
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Project Management Software, Project Schedules, Accountability, Project Coordination, Project Management, Management Reporting, Performance Reporting, Collaborative Software, Project Planning, Productivity, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Color Theory, Typography, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Web Design, HTML and CSS, Animations, Digital Design, Visual Design, User Interface (UI) Design, Usability, Visualization (Computer Graphics)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Instagram, Visual Storytelling, Content Creation, Drive Engagement, Driving engagement, Writing and Editing, Social Media Content, AI powered creativity, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cross-Functional Collaboration, Taking Meeting Minutes, Maintainability, Project Documentation, Information Technology, Role-Based Access Control (RBAC), Technical Documentation, Collaborative Software, Knowledge Transfer, Accountability, Document Management, User Feedback, Authorization (Computing), Software Documentation, Team Oriented, Information Architecture, Meeting Facilitation, Data Integrity, IT Management, Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard Creation, Dashboard, Data Modeling, Business Intelligence, Data Access, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT, Model Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Automation, Safety Assurance, Safety Standards, Electrical Systems, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Control Systems, Decision Support Systems, Global Positioning Systems, Environmental Issue, Computer Vision, Artificial Intelligence, Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Dashboard Creation, Interactive Data Visualization, Authentications, DevOps, Amazon Web Services, System Configuration, Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Conversion Funnel Analysis, Dashboard, Data Pipelines, Strategic Prioritization, Customer Retention, Customer Analysis, Product Strategy, SQL, Data Analysis, Business Intelligence, Data Warehousing, Pandas (Python Package), Performance Metric, Statistical Analysis, Scikit Learn (Machine Learning Library), Decision Making, Resource Allocation, Python Programming
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Data Presentation, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, AI literacy, Storytelling, Accountability Frameworks, Ethical Standards And Conduct, Accountability, Risk Mitigation, Communication Strategies, Design, Stakeholder Analysis, Model Evaluation, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Typography, Creative Design, Logo Design, Style Guides, Graphic Design, Graphic and Visual Design, Color Theory, AI powered creativity, Branding, Content Creation, Design Strategies, Collaborative Software
Mixed · Course · 1 - 3 Months