• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Preview
    Preview
    T

    The University of Notre Dame

    Point-to-Point Wireless Telecommunication Links

    Skills you'll gain: Communication Systems, Wireless Networks, Digital Communications, Telecommunications, General Networking, Digital Signal Processing, Electrical Engineering, Reliability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J
    F

    Multiple educators

    Enhancing Reproducible Science with GitHub and Docker

    Skills you'll gain: Code Review, Version Control, GitHub, Package and Software Management, CI/CD, Continuous Integration, Open Source Technology, Code Reusability, Development Environment, Continuous Deployment, Secure Coding, Application Deployment, Software Development Tools, Docker (Software), Containerization, Data Sharing, Git (Version Control System), Automation, Software Documentation, Technical Documentation

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Elevate Team Productivity with Crew AI

    Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Terraform Basics - Managing Infrastructure as Code

    Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Cloud Deployment, IT Infrastructure, Amazon Elastic Compute Cloud, Cloud Infrastructure, IT Automation, Amazon S3, Command-Line Interface, Configuration Management, Development Environment, Dependency Analysis, Multi-Factor Authentication

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    The Linux Essentials

    Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Operating System Administration, Bash (Scripting Language), Software Installation, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, Open Source Technology, File Management, Package and Software Management, Scripting

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Data Science at Scale - Capstone Project

    Skills you'll gain: Feature Engineering, Model Evaluation, Data Analysis, Model Training, Predictive Modeling, Data Wrangling, Statistical Modeling, Statistics, Data Science, Data-Driven Decision-Making, Data Preprocessing, Predictive Analytics, Data Collection, Applied Machine Learning, R Programming, Data Pipelines, Research, Supervised Learning, Technical Communication, Python Programming

    3.8
    Rating, 3.8 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    GenAI for Software Developers

    Skills you'll gain: GitHub Copilot, Prompt Engineering, AI Workflows, AI Integrations, Generative AI, ChatGPT, Software Architecture, Code Review, AI literacy, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Python Programming, Automation, Version Control, Java Programming

    2.2
    Rating, 2.2 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    La telesalud y telemedicina enfocadas a la atención en salud

    Skills you'll gain: Telehealth, Patient Communication, Chronic Diseases, Health Technology, Medical Telemetry, Patient Education And Counseling, Patient Education and Support, Patient-centered Care, Care Management, Health Assessment, Medical Privacy, Healthcare Ethics, Health Administration, Health Care, Care Coordination, Medical Equipment and Technology, Technology Solutions, Clinical Monitoring, Health Informatics, Patient Treatment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    50 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    S

    SkillUp

    Data Privacy and Protection

    Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create an Organizational Company Chart with Canva

    Skills you'll gain: Marketing Design, Organizational Structure, Diagram Design, Marketing Collateral, Graphic Design, Presentations, Dashboard, Collaborative Software

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • B

    Birla Institute of Technology & Science, Pilani

    Formal Languages and Applications

    Skills you'll gain: Theoretical Computer Science, Computer Programming, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Technical Analysis

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

1…258259260…467

In summary, here are 10 of our most popular technical support courses

  • Point-to-Point Wireless Telecommunication Links: The University of Notre Dame
  • GenAI for Customer Communication: Coursera
  • Enhancing Reproducible Science with GitHub and Docker: Johns Hopkins University
  • Elevate Team Productivity with Crew AI: Coursera
  • Terraform Basics - Managing Infrastructure as Code: Packt
  • The Linux Essentials: Packt
  • Data Science at Scale - Capstone Project: University of Washington
  • GenAI for Software Developers: SkillUp
  • La telesalud y telemedicina enfocadas a la atención en salud: Tecnológico de Monterrey
  • Data Privacy and Protection: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok