Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Anomaly Detection, Feature Engineering, Data Ethics, Machine Learning Algorithms, Machine Learning Methods, Classification Algorithms, Responsible AI, Machine Learning, Statistical Machine Learning, Applied Machine Learning, Supervised Learning, Unsupervised Learning, Scikit Learn (Machine Learning Library), Model Evaluation, Model Training, Machine Learning Software, Decision Tree Learning, Model Optimization, Regression Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Regression Testing, Kubernetes, Docker (Software), Feature Engineering, Containerization, Software Documentation, Data Pipelines, Git (Version Control System), Apache Airflow, Technical Documentation, Microservices, CI/CD, Unit Testing, API Design, Performance Metric, Python Programming, Version Control, Verification And Validation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Marketing Budgets, Social Media Content, Photo/Video Production and Technology, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Social Media, Graphical Tools, Content Marketing, Marketing, Graphic and Visual Design Software, Graphic Design, Photo Editing
Intermediate · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: Analytics, Predictive Analytics, Applied Machine Learning, Predictive Modeling, Science and Research, Machine Learning, Clinical Data Management, Medical Science and Research, Biomedical Technology, AI Integrations, Generative AI, AI literacy, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploitation techniques, Metasploit, Vulnerability Assessments, Vulnerability Scanning, Security Testing, Security Controls, Brute-force attacks, Virtual Environment, Cybersecurity, Virtual Machines, Technical Writing, Technical Documentation, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Scripting Languages, Unix Commands, Linux, System Configuration, grep, Linux Administration, Linux Commands, File Management, File I/O, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Writing and Editing, Honesty, Storytelling, Editing, Content Creation, Personal Development, Journalism, Investigation, Self-Awareness, Goal Setting
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Business Intelligence Software, Data Governance, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Literacy, Decision Support Systems, Big Data, Regulation and Legal Compliance, Information Privacy, Data Visualization, Business Strategy, Compliance Management, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Building, Resilience, Leadership Development, Emotional Intelligence, Professional Development, Leadership, Team Management, Conflict Management, Team Leadership, Communication, Communication Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy, digital literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Computer Programming, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Lakes, Data Migration, Apache Hive, Data Infrastructure, Data Import/Export, Data Architecture, Apache Spark, Data Maintenance, Data Pipelines, Database Design, Data Store, Database Management, Performance Tuning, Query Languages, Metadata Management, Data Validation, Transaction Processing
Intermediate · Course · 1 - 4 Weeks