Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Software Documentation, API Gateway, Scripting, API Design, API Testing, Restful API, JSON, Application Programming Interface (API), Data Import/Export, Scripting Languages, Performance Tuning, Content Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bayesian Network, Bayesian Statistics, Network Model, Artificial Intelligence and Machine Learning (AI/ML), Decision Intelligence, Predictive Modeling, Markov Model, Statistical Modeling, Statistical Inference, Graph Theory, Sampling (Statistics), Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Development, User Interface (UI) Design, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Context Management, Artificial Intelligence, AI Integrations, Natural Language Processing, Web Services, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Performance Analysis, Performance Measurement, Data-Driven Marketing, Quality Assurance, Campaign Management, Performance Improvement, Digital Marketing Tools, Performance Metric, Benchmarking, Marketing Effectiveness, Personalized Campaigns, HubSpot CRM, Automation, Marketing Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Model Evaluation, Data Visualization, Statistical Analysis, Predictive Analytics, Feature Engineering, Classification And Regression Tree (CART), Data Mining, Advanced Analytics, Statistical Modeling, Risk Modeling, R (Software), R Programming, Data Preprocessing, Data Cleansing, Transaction Processing, Unsupervised Learning, Model Training, Model Optimization, Machine Learning
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Application Deployment, No-Code Development, Cloud Deployment, Power Platform Architecture & Technical Design, Cryptographic Protocols, Cloud Security, Data Security, Data Integrity, Configuration Management, Risk Mitigation, Production Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Social Media Management, Social Media, Social Media Analytics, Business Process Automation, Microsoft Excel, Automation, Market Analysis, Solution Design, Secure Coding, Process Design, Image Analysis, Brand Management, Data Import/Export, UI Components, Web Scraping, Data Validation, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Decision-Making, Regression Analysis, Logistic Regression, Scatter Plots, Data Analysis, Predictive Analytics, Predictive Modeling, Minitab, Statistical Modeling, Statistical Software, Statistical Hypothesis Testing, Correlation Analysis, Microsoft Excel, Model Evaluation, Data Validation, Consumer Behaviour
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Design Research, UI/UX Research, User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Usability, Verification And Validation, Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Stakeholder Management, Process Driven Development, Stakeholder Communications, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Case Studies, People Analytics, Performance Analysis, Spreadsheet Software, Variance Analysis, Trend Analysis, Employee Performance Management, Performance Measurement, Business Analysis, Performance Metric, Compensation Analysis, Data-Driven Decision-Making, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Working Capital, Financial Statement Analysis, Portfolio Risk, Business Ethics, Portfolio Management, Cash Management, Financial Statements, Financial Analysis, Ethical Standards And Conduct, Law, Regulation, and Compliance, Investment Management, Business Valuation, Regulation and Legal Compliance, Financial Management, Business Risk Management, Risk Modeling, Cash Flows, Strategic Decision-Making, Governance, Environmental Social And Corporate Governance (ESG)
Beginner · Course · 1 - 3 Months