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  2. Telephone Skills

Results for "telephone skills"


  • U

    University of California, Davis

    Building Basic English Skills A1/A2

    Skills you'll gain: Oral Comprehension, Vocabulary, Grammar, English Language, Language Competency, Literacy, Language Learning

    4.6 stars, 101 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (101) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Virtual Teams, Team Collaboration, Communication, Persuasive Communication, Meeting Facilitation, Creative Problem-Solving, Social Skills, Public Speaking, Oral Expression, Professional Development, Ability To Meet Deadlines, Operational Efficiency, Accountability

    4.7 stars, 5.9K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (5.9K) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Emotional Intelligence: Practical Communication Skills

    Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Relationship Management, Social Skills, Empathy, Self-Awareness, Interpersonal Communications, Conflict Management, Teamwork, Active Listening, Resilience, Leadership Development, Leadership and Management, Verbal Communication Skills, Collaboration, Mindfulness, Leadership, Communication, Self-Discipline, Decision Making

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Cold Calling Mastery: Practical Sales Skills

    Skills you'll gain: Overcoming Objections, Sales Process, Prospecting and Qualification, Selling Techniques, Sales, Sales Training, Sales Strategy, Sales Prospecting, B2B Sales, Value Propositions, Closing (Sales), Telephone Skills, Concision, Direct Selling, Sales Pipelines, Customer Relationship Management, Call Center Experience, Lead Generation, Relationship Building, Business Development

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
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  • C

    Chris Croft Training

    Sales Skills: The Complete Practical Toolkit

    Skills you'll gain: Cold Calling, Sales Training, General Sales Practices, Sales, Phone Sales, Closing (Sales), Sales Presentations, Sales Process, Sales Development, Sales Presentation, Specialized Sales, Sales Management, Sales Strategy, Sales Pipelines, Sales Prospecting, B2B Sales, Sales Operations, Retail Sales, Enterprise Sales, Entrepreneurship

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
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  • P

    Packt

    Media Training -Radio How to Speak Effectively on the Radio

    Skills you'll gain: Interviewing Skills, Media and Communications, Composure, Oral Expression, Professionalism, Verbal Communication Skills, Constructive Feedback, Public Speaking, Communication, Communication Strategies, Concision, Goal Setting

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • M

    Madecraft

    Modern Sales Skills

    Skills you'll gain: Overcoming Objections, Persuasive Communication, Sales Presentations, Sales Presentation, B2B Sales, Selling Techniques, Rapport Building, Sales Development, Prospecting and Qualification, Booking (Sales), Sales Enablement, Sales Process, General Sales Practices, Sales, Closing (Sales), Price Negotiation, Sales Management, Consultative Selling, Communication, Lead Generation

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Washington

    Business English Communication Skills

    Skills you'll gain: Oral Expression, Negotiation, Telephone Skills, Proposal Writing, Presentations, Sales Presentation, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Proposal Development, Peer Review, Business Communication, Business Correspondence, Communication, Business Writing, Business Planning, Meeting Facilitation, Professional Networking, English Language

    4.7 stars, 5K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (5K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • V

    Voxy

    English Language Skills B1-B2 CEFR: Intermediate

    Skills you'll gain: Intercultural Competence, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Communication, Vocabulary, Relationship Building, Social Media Content, Interpersonal Communications

    3.3 stars, 30 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 3.3 (30) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Madecraft

    Customer Service Professional Skills

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Professional Skills for the Workplace

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Culture Transformation, Organizational Leadership, Lifelong Learning, Growth Strategies

    4.8 stars, 4.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (4.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • V

    Voxy

    English Language Skills A1-A2 CEFR: Beginner

    Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Communication, Public Speaking, Relationship Building, Grammar

    4.3 stars, 102 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.3 (102) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1234…834

Best Telephone Skills courses from Chris Croft Training

Top-rated Telephone Skills courses offered by Chris Croft Training on Coursera.

  1. 1
    Emotional Intelligence: Practical Communication Skills
    Chris Croft TrainingMixed1 - 3 MonthsChris Croft Training
  2. 2
    Cold Calling Mastery: Practical Sales Skills
    Chris Croft TrainingMixed1 - 3 MonthsChris Croft Training
  3. 3
    Sales Skills: The Complete Practical Toolkit
    Chris Croft TrainingBeginner3 - 6 Months5.0(2)Chris Croft Training

Best Telephone Skills certificate programs

Earn a certificate in Telephone Skills from top universities and companies.

  1. 1
    Building Basic English Skills A1/A2
    University of California, DavisBeginner3 - 6 Months4.6(101)Specialization
  2. 2
    People & Soft Skills: Essential for Professional Success
    IBMBeginner1 - 3 Months4.7(5,933)Specialization
  3. 3
    Modern Sales Skills
    MadecraftIntermediate3 - 6 MonthsSpecialization

Best Telephone Skills courses for beginners

Top-rated beginner-friendly Telephone Skills courses with no prerequisites.

  1. 1
    Media Training -Radio How to Speak Effectively on the Radio
    PacktBeginner1 - 3 MonthsNo prerequisites
  2. 2
    Professional Skills for the Workplace
    University of California, DavisBeginner3 - 6 Months4.8(4,813)No prerequisites
  3. 3
    English Language Skills A1-A2 CEFR: Beginner
    VoxyBeginner3 - 6 Months4.3(102)No prerequisites

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