Results for "telephone skills"
Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Ability To Meet Deadlines, Operational Efficiency
Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Empathy & Emotional Intelligence, Interpersonal Communications, Rapport Building, Conflict Management, Intercultural Competence, Non-Verbal Communication, Cultural Sensitivity, Verbal Communication Skills, Communication Strategies, Relationship Building, Professional Development, Self-Awareness, Communication
Chris Croft Training
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Professional Networking, Decision Making, Creative Problem-Solving, Time Management, Productivity, Strategic Decision-Making, Creative Thinking, Personal Development, Business Communication, Professionalism, Professional Development, Commercialization, Creativity, Business Leadership, Project Management, Business Acumen, Business, General Networking
Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Telemarketing, Selling Techniques, Sales, Closing (Sales), Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Oral Expression, Rapport Building, Relationship Building, Active Listening
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language
Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Telephone Skills, Writing, Public Speaking, Language Competency, Communication, Interpersonal Communications
What brings you to Coursera today?
University of California, Davis
Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Culture Transformation, Lifelong Learning, Growth Strategies
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Skills you'll gain: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
University of California, Davis
Skills you'll gain: Oral Comprehension, Vocabulary, Grammar, English Language, Language Competency, Literacy, Language Learning
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Oral Expression, Business Writing, Business Correspondence, Sales Presentations, Telephone Skills, Verbal Communication Skills, Interviewing Skills, Public Speaking, Professional Development, English Language, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, LinkedIn, Web Content, Social Media Content
In summary, here are 10 of our most popular telephone skills courses
- People & Soft Skills: Essential for Professional Success:Â IBM
- Active Listening: Enhancing Communication Skills:Â Coursera
- Essential Professional Skills: Complete Guide:Â Chris Croft Training
- Cold Calling & Prospecting:Â Packt
- Lesson | Telephone Language:Â Georgia Institute of Technology
- English Language Skills B1-B2 CEFR: Intermediate:Â Voxy
- Professional Skills for the Workplace:Â University of California, Davis
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Career Readiness & Leadership Skills in the Modern Workplace:Â Coursera
- CVS Health Call Center Customer Service:Â CVS Health
