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  • Telephone Skills

Results for "telephone skills"


  • Status: Free Trial
    Free Trial
    I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Problem Solving, Presentations, Collaboration, Root Cause Analysis, Professional Development, Communication, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Microsoft PowerPoint, Verbal Communication Skills, Cross-Functional Collaboration, Target Audience, Critical Thinking, Professionalism, Accountability, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.7K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    639 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Digital Fluency

    Skills you'll gain: Intellectual Property, Cyber Attacks, Cybersecurity, Data Security, Storytelling, Content Creation, Cyber Security Strategy, Vulnerability Assessments, Security Management, Creativity, Social Skills, Interpersonal Communications, Communication, Personal Care, digital literacy, Health And Wellness Coaching, Problem Solving, Collaboration, Computer Literacy, Data Literacy

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Telephone Language

    Skills you'll gain: Telephone Skills, Verbal Communication Skills, Language Competency, Vocabulary, Professionalism, English Language, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    102 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Workplace Communication

    Skills you'll gain: Meeting Facilitation, Public Speaking, Conflict Management, Constructive Feedback, Teamwork, Team Building, Communication, Persuasive Communication, Active Listening, Verbal Communication Skills, Storytelling, Presentations, Business Correspondence, Business Communication, Team Management, Leadership, Interpersonal Communications, Visionary, Team Leadership, Emotional Intelligence

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Understand and Be Understood on the Phone

    Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Team Communication

    Skills you'll gain: Meeting Facilitation, Conflict Management, Constructive Feedback, Teamwork, Team Building, Active Listening, Discussion Facilitation, Collaboration, Team Management, Team Leadership, Negotiation, Rapport Building, Cooperation, Communication Strategies, Empathy, Relationship Building, Communication

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills B1-B2 CEFR: Intermediate

    Skills you'll gain: Cultural Diversity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Interviewing Skills, Oral Comprehension, Telephone Skills, Active Listening, Public Speaking, Communication, Vocabulary, Relationship Building, Constructive Feedback, Grammar, Social Media, Interpersonal Communications

    2.8
    Rating, 2.8 out of 5 stars
    ·
    15 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Georgia Institute of Technology

    Improve Your English Communication Skills

    Skills you'll gain: Sales Presentation, Presentations, Business Writing, Business Correspondence, Verbal Communication Skills, Public Speaking, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, English Language, Vocabulary, Intercultural Competence, Language Learning, Communication, Writing and Editing, Interpersonal Communications, LinkedIn, Instagram

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of London

    Authentic Communication With Confidence And Impact

    Skills you'll gain: Storytelling, Oral Expression, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Verbal Communication Skills, Communication, Relationship Building, Interpersonal Communications, Target Audience, Non-Verbal Communication, Self-Awareness, Executive Presence, Assertiveness, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Beginner · Specialization · 1 - 3 Months

1234…775

In summary, here are 10 of our most popular telephone skills courses

  • People & Soft Skills: Essential for Professional Success: IBM
  • Active Listening: Enhancing Communication Skills: Coursera
  • Professional Skills: Digital Fluency: Arizona State University
  • Cold Calling & Prospecting: Packt
  • Lesson | Telephone Language: Georgia Institute of Technology
  • Professional Skills: Workplace Communication: Arizona State University
  • Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
  • Professional Skills: Team Communication: Arizona State University
  • English Language Skills B1-B2 CEFR: Intermediate: Voxy
  • Improve Your English Communication Skills: Georgia Institute of Technology

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