Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Coursera
Compétences que vous acquerrez: Supplier Relationship Management, Supplier Management, Procurement, Ethical Standards And Conduct, Purchasing, Social Impact, Contract Management, Supply Chain, Corporate Sustainability, Accountability
★ 4.6 (11) · Débutant · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
★ 5 (7) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Penetration Testing, Malware Protection, Cyber Security Strategy, Exploitation techniques, Cybersecurity, Threat Detection, Email Security, Security Software, Vulnerability Assessments, Network Security, Human Factors (Security), Network Analysis, Linux, Data Persistence
★ 5 (16) · Mixte · Cours · 1 à 4 semaines

The University of Edinburgh
Compétences que vous acquerrez: Environmental Monitoring, Geospatial Information and Technology, Geospatial Mapping, Spatial Data Analysis, Environment and Resource Management, Climate Change Programs, Environmental Science, Environmental Issue, Image Analysis, Continuous Monitoring, Physical Science, Data Access
★ 5 (8) · Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Process Mapping, Six Sigma Methodology, Quality Improvement, Process Improvement and Optimization, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Continuous Quality Improvement (CQI), Process Optimization, Performance Improvement, Continuous Improvement Process, Quality Control, Statistical Process Controls, Pareto Chart, Statistics, Customer experience improvement, Statistical Methods, Correlation Analysis
★ 4.9 (16) · Mixte · Cours · 1 à 4 semaines

LearnQuest
Compétences que vous acquerrez: Data Ethics, Responsible AI, No-Code Development, AI Integrations, AI Enablement, Regulatory Requirements, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Business Process Automation, Business Process, Data Management, Risk Mitigation, Risk Analysis, Business Transformation, Digital Transformation, Business Leadership, Change Management, Data-Driven Decision-Making, Predictive Analytics
Débutant · Spécialisation · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Systems Design, Computational Logic, Verification And Validation, Computer Engineering, Communication Systems, Software Systems, Process Modeling, Theoretical Computer Science, Graph Theory
★ 4.8 (12) · Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Procurement, Request For Quotation (RFQ), Vendor Contracts, Purchasing, Technical Communication, Decision Making, Verification And Validation, Verbal Communication Skills, Case Studies, Strategic Decision-Making
★ 2.7 (6) · Débutant · Cours · 1 à 4 semaines

Simplilearn
Compétences que vous acquerrez: Search Engine Marketing, Google Ads, Pay Per Click Advertising, Online Advertising, Search Engine Optimization, Digital Marketing Campaigns, Marketing, Digital Marketing, Digital Advertising, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, Advertising, Media Buying, Target Audience, Bidding
Débutant · Cours · 1 à 4 semaines

Northeastern University
Compétences que vous acquerrez: Organizational Change, Change Management, Organizational Leadership, Leadership and Management, Organizational Development, People Management, Team Leadership, Business Transformation, Leadership, Communication Strategies, Organizational Structure, Culture Transformation, Strategic Leadership, Cross-Functional Team Leadership, Team Management, Advocacy, Influencing, Empowerment, Culture, Innovation
★ 4.9 (11) · Débutant · Cours · 1 à 4 semaines

Johns Hopkins University
Compétences que vous acquerrez: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, Routing Protocols, Internet Of Things, Network Security, Cyber Attacks, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Vulnerability Assessments, Docker (Software), Containerization
★ 4.8 (8) · Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Commandes Unix, Déploiement des applications, Interface de ligne de commande, Systèmes de fichiers, Automatisation des technologies de l'information, Commandes Linux, Administration des systèmes d'exploitation, Gestion des paquets et des logiciels, Red Hat Enterprise Linux, Ubuntu, Linux, Unix, Bash (langage de script), Administration Linux, Technologie Open Source, Script Shell, Applications Web, Administration des réseaux, Serveurs Linux, Systèmes d'exploitation
★ 4.7 (11) · Intermédiaire · Cours · 1 à 3 mois