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There are 3 modules in this course
This course offers a unique perspective into the differentiating aspects of business to business (B2B) marketing that can be contrasted to traditional business to consumer (B2C) marketing that is the subject of most other marketing curricula. Moreover, as one of the courses in the Specialization: International Marketing & Cross Industry Growth, here too there is an emphasis on how companies can expand by cross-country and cross-industry innovation.
By taking this course learners will obtain the following outcomes:
(1) understand the differences between B2C and B2B marketing.
(2) approach marketing problems from an inter-organizational perspective, in particular, learn about decision making at buying centers.
(3) innovate B2B marketing via a CCCI, i.e. Cross Country & Cross Industry Innovation approach.
(4) gain insights about CCCI Innovation and best practices via interviews with top B2B industry experts.
During Week 1, learners will obtain a fundamental and solid understanding of the characteristics of business to business (B2B) marketing. Some key constructs such as the buying center is used to explain the complex web of interactions that occur when B2B marketing takes place. The first week will offer learners very practical methods that they can use to proactively market to B2B customers such as the 4W's Approach. This week learners will also "learn" from the experience of two practitioners, Alex Teo and Prasanna Meduri who discuss B2B marketing in international markets and how it is changing. There is a practice quiz and a graded quiz in Week 1 for learners to accustom themselves to a formal evaluation of basic B2B marketing knowledge acquisition.
1.4 B2B: Push & Pull and the 4W’s Approach•9 minutes
1.5 Expert B2B Interview with Alex Teo and Prasanna Meduri Part1•9 minutes
1.6 Expert B2B Interview with Alex Teo and Prasanna Meduri Part2•8 minutes
4 readings•Total 40 minutes
Syllabus•10 minutes
Slides•10 minutes
Recommended Reading on Noon Nopi•10 minutes
References•10 minutes
2 assignments•Total 60 minutes
Lesson 1 Practice Quiz •30 minutes
Lesson 1 Graded Quiz •30 minutes
1 peer review•Total 120 minutes
Optional Peer Review on the 4W's Approach•120 minutes
2 discussion prompts•Total 20 minutes
What do you think defines B2B, i.e. Business to Business Marketing?•10 minutes
What are the advantages of using a 4W Approach?•10 minutes
B2B Marketing Mix
Module 2•3 hours to complete
Module details
During Week 2, learners will begin to dive more in depth to the specific B2B marketing elements, i.e. product, price, place and promotion. For product marketing, the key emphasis will be on how customer needs are defined in the organization during the total buying process. For price marketing, given the B2B2C nature of including the end-user, price and value, as well as costs, can be varied depending on the application. For place marketing, based on the principle that distribution is the analysis of service or functions demanded by the customer, learners will understand when and how the total channel can be designed by the various channel members including the manufacturer. For promotion marketing, boxing is used as an analogy of the combination and sequence of communication tools that a marketer can use to gain attention, instill interest, stir desire and finally move customers to action. There is a practice quiz and a graded quiz in Week 2 for learners to accustom themselves to a formal evaluation of B2B marketing mix knowledge acquisition.
Recommended Reading on Marketing Strategy•10 minutes
References•10 minutes
2 assignments•Total 60 minutes
Lesson 2 Practice Quiz•30 minutes
Lesson 2 Graded Quiz•30 minutes
4 discussion prompts•Total 40 minutes
What are some Key B2B Product Marketing Issues?•10 minutes
What are some key B2B Pricing Issues?•10 minutes
Why is Boxing a good analogy for B2B Promotion?•10 minutes
When to go direct and when to go via middlemen?•10 minutes
B2B Cross Country and Cross Industry Growth
Module 3•2 hours to complete
Module details
During Week 3, the course concludes with how companies can pursue CCCI Growth, i.e. Cross Country and Cross Industry Growth in B2B Marketing. In Cross Country Growth learners will recap the initial issue of testing the validity of going abroad and if found, how to proceed. In Cross Industry Growth, learners will discover that the fundamental definition of B2B2C, i.e. the variation of applications of B2B products lend themselves to Cross Industry Growth possibilities. In Week 3, learners will also "learn" from the Cross Country and Cross Industry Innovation experience at Rolls Royce (Aero Engines), and ThyssenKrupp (Elevators) via interviews with Dr. Alex Jun and Mr. Wayne Park. There is a final quiz to assess the cumulative learning for the International B2B Marketing course.
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P
PP
5·
Reviewed on Jul 31, 2020
Very informative and interesting. With interviews with insider of the field. Great course.
E
EO
4·
Reviewed on Nov 19, 2023
Please consider using content and company examples from 2020 onwards. Content pre-2020 may not be applicable to this day-and-age and advent of covid-19 and era of AI.
M
MG
5·
Reviewed on Sep 15, 2017
The topic was tough, the instructor has made it easy to understand and interesting as well. Thank you for teaching me. I am indebted.
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