About this Course

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Flexible deadlines
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Beginner Level
Approx. 8 hours to complete
English

What you will learn

  • How to listen actively and to highlight the essence of your interlocutor’s statements

  • How to form new constructive behaviors

  • To articulate your thoughts clearly and in a structured way

  • To recognize and regulate emotional state

Skills you will gain

FeedbackRegulation of emotionsConstructive CommunicationActive ListeningClarify questions
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 8 hours to complete
English

Offered by

Placeholder

Peter the Great St. Petersburg Polytechnic University

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

What is Constructive Communication?

2 hours to complete
5 videos (Total 33 min), 5 readings, 4 quizzes
5 videos
Types of communication5m
Levels of communication and Basic Principle of Social Interaction10m
Johari window8m
The course structure4m
5 readings
Syllabus10m
Join us3m
Workbook5m
Literature10m
Glossary10m
4 practice exercises
Check yourself3m
Check yourself1m
Check yourself1m
Test 1 – Graded Quiz15m
Week
2

Week 2

1 hour to complete

Perception of Information and its Interpretation

1 hour to complete
4 videos (Total 22 min), 1 reading, 4 quizzes
4 videos
Why is interrupting not effective?6m
Conjecturing 3m
The ambiguity of information perception7m
1 reading
Introduction5m
4 practice exercises
Check yourself1m
Check yourself1m
Texts and Questions30m
Test 2 – Graded Quiz 15m
Week
3

Week 3

1 hour to complete

Active Listening for proper understanding, and precise formulation of your thoughts

1 hour to complete
4 videos (Total 24 min)
4 videos
Active listening – basics & techniques10m
Constructive discussion4m
Why is it important to formulate your thoughts accurately?1m
4 practice exercises
Check yourself5m
Check yourself1m
Check yourself1m
Test 3 – Graded Quiz15m
Week
4

Week 4

2 hours to complete

Feedback

2 hours to complete
5 videos (Total 30 min), 1 reading, 4 quizzes
5 videos
Basic rules of giving and receiving feedback 5m
Models of providing feedback4m
Knowledge Implementation and Exercise for training2m
Demonstration of constractive and nonconstractive feedback8m
1 reading
Introduction10m
4 practice exercises
Check yourself3m
Check yourself3m
Questions30m
Test 4 – Graded Quiz 15m

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