About this Course

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Learner Career Outcomes

36%

started a new career after completing these courses

42%

got a tangible career benefit from this course

17%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English

Skills you will gain

Email WritingBusiness CommunicationCommunicationEnglish Language

Learner Career Outcomes

36%

started a new career after completing these courses

42%

got a tangible career benefit from this course

17%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 28 hours to complete
English

Offered by

Placeholder

University of Washington

Syllabus - What you will learn from this course

Content RatingThumbs Up97%(31,139 ratings)Info
Week
1

Week 1

5 hours to complete

Introduction to Business English Communication

5 hours to complete
10 videos (Total 26 min), 6 readings, 5 quizzes
10 videos
Video: Course Overview2m
Quiz Proficiency Video: Phone Conversation1m
Video: Introducing Yourself3m
Video: Keeping a Conversation Going2m
Video: Leaving a Conversation1m
Video: Real Language3m
Video: Business Cards4m
Video: How to Create a Good Network3m
Video: Social Networking1m
6 readings
READ FIRST10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
4 practice exercises
Proficiency Test30m
What is Appropriate in Business Settings?30m
Business Card Quiz30m
Social Networking Quiz30m
Week
2

Week 2

7 hours to complete

Introductions

7 hours to complete
7 videos (Total 40 min), 7 readings, 8 quizzes
7 videos
Video: Interview with David Blandford of Visit Seattle8m
Video: Seattle, A Business City6m
Video: Describing Your Job2m
Video: Giving Some More Details4m
Video: Describing a Company10m
Video: Company History3m
7 readings
Vocabulary List10m
Summary10m
Summary10m
The History of Starbucks10m
Reading: The History of Amazon10m
Vocabulary List10m
Summary10m
5 practice exercises
6 Things to Know About Seattle30m
Vocabulary Check30m
What Does This Job Do?30m
The History of Starbucks30m
The History of Amazon30m
Week
3

Week 3

6 hours to complete

Emails

6 hours to complete
10 videos (Total 26 min), 5 readings, 8 quizzes
10 videos
Video: Subject Lines3m
Video: Email Greetings2m
Video: Email Closings1m
Video: Appropriate Tone in Email1m
Video: Formality Part 11m
Video: Formality Part 22m
Video: Directness4m
Video: Writing Effective Opening and Closing Sentences in Email, Part 13m
Video: Writing Friendly Opening and Closing Sentences in Email, Part 21m
5 readings
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
7 practice exercises
Subject Lines Quiz30m
Email Greetings30m
Formal or Informal?30m
Direct or Indirect?30m
Building the Right Email30m
Writing Effective Email Openings30m
Writing Effective Email Closings Quiz30m
Week
4

Week 4

5 hours to complete

Meeting Arrangements on the Telephone

5 hours to complete
3 videos (Total 36 min), 6 readings, 3 quizzes
3 videos
Video: Telephoning Arrangements to Meet13m
Video: Leaving Messages14m
6 readings
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m
Vocabulary List10m
Summary10m

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About the Business English Communication Skills Specialization

Business English Communication Skills

Frequently Asked Questions

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