Overall this was a solid introduction to DialogFlow CX. The only part that felt lacking was the route group section which I think could impact larger bot design.

The information is great and in depth, but I wish the labs were more informative in terms of context. With mulitple modules containing similar entries or the same information, addtional pictures and video may help students, (especially those new to this space) figure out the correct location where to place entries and not have to use all of the lab time reviewing the support section fixing a bug in your build.

Really excellent, instructions were clear and there were zero bugs. I feel like I've actually learned the skills I need, and am getting more comfortable with DFCX

Very well-scaled and self-contained course, very good value for money.

Very good - But, I would recommend to add some video tutorials (videos that show how the steps are implemented in the software. Not just a static screenshots video)

The course does not cover how to webhook to enable meaningful transactions,

Need more examples and explanation on route groups, transitions