We will discuss self-presentation: how you can create the right impression and fit in at work. We will talk about intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Finally, we will speak about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict. By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.
About this Course
National Research Tomsk State University
National Research Tomsk State University is the largest classical university in the Asian part of Russia. For over 140 years TSU has been training the scientific and managerial elite, based on the integration of academic process and fundamental scientific research. It is a renowned center of education, science, innovations and attraction for creative talents, a generator of advanced ideas, and a paragon of adherence to the best traditions of Russian higher education.
About the Effective Professional Communication Specialization
This Effective Professional Communication specialization will help you be a more effective communicator in the workplace. This is something that many universities don’t teach which is why the specialization was created. It consists of 5 parts:
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