Learn how to address the main challenges of communication in humanitarian settings and how to implement a communication plan in the midst of humanitarian action.
Humanitarian communication : Addressing key challenges
Offered By
University of Geneva
Syllabus - What you will learn from this course
Week
12 hours to complete
Week 1
Dear students, Welcome to this course on communication in humanitarian settings. During this week, we will cover the main concepts and definitions essential to understand the specific framework of communication in humanitarian settings.
11 videos (Total 77 min), 3 readings, 1 quiz
11 videos
Welcome2m
Structure of the MOOC4m
Week 1 introduction1m
The communication process5m
Communication concept definitions12m
Communication means evolution12m
Humanitarian action definition8m
Humanitarian principles11m
Specificities of humanitarian communication - Part 15m
Specificities of humanitarian communication - Part 211m
Week 1 wrap up1m
3 readings
Additional material10m
Additional material10m
Additional material10m
1 practice exercise
Quiz- Week 116m
Week
22 hours to complete
Week 2
During this week, we will explore the different types of communication and communication structures that one could encounter in humanitarian context in order to better reach target audiences when communicating.
12 videos (Total 69 min), 3 readings, 1 quiz
12 videos
Introduction to module 11m
Understanding the different types of communication - Part 19m
Understanding the different types of communication - Part 27m
Understanding the different communication structures - Part 113m
Understanding the different communication structures - Part 210m
Introduction to module 21m
Stakeholders analysis10m
Who is in charge of communicating6m
Introduction to module 31m
Understanding miscommunication4m
Week 2 - Wrap up1m
3 readings
Additional material10m
Additional material10m
Communication breakdown scenarios10m
1 practice exercise
Quiz - Week 216m
Week
32 hours to complete
Week 3
This week is dedicated to the main challenges of communication in humanitarian settings and the way to address them. During the course we will also explore key behavioural postures to be more effective when communicating.
12 videos (Total 68 min), 4 readings, 1 quiz
12 videos
Introduction to Module 11m
Ethical challenges - Part 110m
Ethical challenges - Part 211m
Preventive/crisis communication challenges5m
Public communication in humanitarian settings: main challenges - Part 17m
Public communication in humanitarian settings: main challenges - Part 25m
Introduction to Module 21m
The importance of listening - Part 19m
The importance of listening - Part 27m
The importance of body language5m
Week 3 - Wrap up1m
4 readings
Deepen your knowledge on ethical challenges10m
Deepen your understanding of relationships10m
Deepen your understanding of public communication10m
Additional material10m
1 practice exercise
Quiz - Week 314m
Week
41 hour to complete
Week 4
This week is dedicated to the understanding of the communication project cycle and the way to implement the first steps of the communication project cycle.
3 videos (Total 13 min), 3 readings
3 readings
Additional material10m
Case study10m
Additional material10m
4.6
37 Reviews40%
started a new career after completing these courses
30%
got a tangible career benefit from this course
17%
got a pay increase or promotion
Top reviews from Humanitarian communication : Addressing key challenges
This is very useful course, especially for those who are working or volunteering in the humanitarian organizations, and those students who are planning their career in humanitarian sector.
Great course ! Good eye opener to the importance of ethics in communication tools.\n\nIt also effectively provided the tools to develop a strong communication strategy! Thanks
Instructors
Prof. Doris Schopper
Director of CERAH, joint Centre of the University of Geneva and the Graduate Institute of GenevaFaculty of Medicine
Dr. Valérie Gorin
CERAH lecturerCentre for Education and Research in Humanitarian Action
Jean-Marc Biquet
Course coordinator and lecturer at CERAHCentre for Education and Research in Humanitarian Action
Claire Barthélémy
Course coordinator and lecturer at CERAHCentre for Education and Research in Humanitarian Action
Claire Doole
Invited lecturerCentre for Education and Research in Humanitarian Action
Claire Bellmann
Professional Trainer, Coach and FacilitatorCentre for Education and Research in Humanitarian Action
About University of Geneva
Founded in 1559, the University of Geneva (UNIGE) is one of Europe's leading universities. Devoted to research, education and dialogue, the UNIGE shares the international calling of its host city, Geneva, a centre of international and multicultural activities with a venerable cosmopolitan tradition.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
More questions? Visit the Learner Help Center.
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