Learn how to address the main challenges of communication in humanitarian settings and how to implement a communication plan in the midst of humanitarian action.
Humanitarian communication : Addressing key challenges
University of GenevaAbout this Course
22,032 recent views
Learner Career Outcomes
33%
started a new career after completing these courses
23%
got a tangible career benefit from this course
12%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 9 hours to complete
English
Subtitles: French, Portuguese (Brazilian), Russian, English, Spanish
Instructors
Learner Career Outcomes
33%
started a new career after completing these courses
23%
got a tangible career benefit from this course
12%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 9 hours to complete
English
Subtitles: French, Portuguese (Brazilian), Russian, English, Spanish
Offered by
University of Geneva
Founded in 1559, the University of Geneva (UNIGE) is one of Europe's leading universities. Devoted to research, education and dialogue, the UNIGE shares the international calling of its host city, Geneva, a centre of international and multicultural activities with a venerable cosmopolitan tradition.
Syllabus - What you will learn from this course
2 hours to complete
Week 1
Dear students, Welcome to this course on communication in humanitarian settings. During this week, we will cover the main concepts and definitions essential to understand the specific framework of communication in humanitarian settings.
2 hours to complete
11 videos (Total 77 min), 3 readings, 1 quiz
11 videos
Welcome2m
Structure of the MOOC4m
Week 1 introduction1m
The communication process5m
Communication concept definitions12m
Communication means evolution12m
Humanitarian action definition8m
Humanitarian principles11m
Specificities of humanitarian communication - Part 15m
Specificities of humanitarian communication - Part 211m
Week 1 wrap up1m
3 readings
Additional material10m
Additional material10m
Additional material10m
1 practice exercise
Quiz- Week 130m
2 hours to complete
Week 2
During this week, we will explore the different types of communication and communication structures that one could encounter in humanitarian context in order to better reach target audiences when communicating.
2 hours to complete
12 videos (Total 69 min), 3 readings, 1 quiz
12 videos
Introduction to module 11m
Understanding the different types of communication - Part 19m
Understanding the different types of communication - Part 27m
Understanding the different communication structures - Part 113m
Understanding the different communication structures - Part 210m
Introduction to module 21m
Stakeholders analysis10m
Who is in charge of communicating6m
Introduction to module 31m
Understanding miscommunication4m
Week 2 - Wrap up1m
3 readings
Additional material10m
Additional material10m
Communication breakdown scenarios10m
1 practice exercise
Quiz - Week 230m
2 hours to complete
Week 3
This week is dedicated to the main challenges of communication in humanitarian settings and the way to address them.
2 hours to complete
12 videos (Total 68 min), 4 readings, 1 quiz
12 videos
Introduction to Module 11m
Ethical challenges - Part 110m
Ethical challenges - Part 211m
Preventive/crisis communication challenges5m
Public communication in humanitarian settings: main challenges - Part 17m
Public communication in humanitarian settings: main challenges - Part 25m
Introduction to Module 21m
The importance of listening - Part 19m
The importance of listening - Part 27m
The importance of body language5m
Week 3 - Wrap up1m
4 readings
Deepen your knowledge on ethical challenges10m
Deepen your understanding of relationships10m
Deepen your understanding of public communication10m
Additional material10m
1 practice exercise
Quiz - Week 330m
1 hour to complete
Week 4
This week is dedicated to the understanding of the communication project cycle and the way to implement the first steps of the communication project cycle.
1 hour to complete
3 videos (Total 13 min), 3 readings
3 readings
Additional material10m
Case study10m
Additional material10m
Reviews
TOP REVIEWS FROM HUMANITARIAN COMMUNICATION : ADDRESSING KEY CHALLENGES
by HMJul 28, 2017
This is very useful course, especially for those who are working or volunteering in the humanitarian organizations, and those students who are planning their career in humanitarian sector.
by MSMar 26, 2017
Great course ! Good eye opener to the importance of ethics in communication tools. It also effectively provided the tools to develop a strong communication strategy! Thanks
by JMAug 9, 2017
I really enjoyed this course and found the content very topical and compelling. The variety of trainers kept the content interesting. I learned a lot from taking this unit.
by LAJul 16, 2017
The course was very concise and full of relevant information about communication in humanitarian crisis. I would highly recommend it for everybody interested in this topic!
Frequently Asked Questions
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.
More questions? Visit the Learner Help Center.
