Excelle

Very good and 'hands-on' course. I could have used more on the M&E side (e.g. tools, good indicators etc.) because this is often something we are chronically poor at doing in our sector. M&E of comms is so important and often colleagues in our sector end up only using 'vanity metrics' such as number of clicks/views/#of feedback/#attending information meetings etc - if doing any comms M&E at all. Rarely, qualitative metrics, which can actually give insights as to how comms work or not is deployed.

I really appreciate how this MOOC has been structured. Students have to possibility to strengthen their understanding of specificities and challenges characterizing humanitarian communications in a progressive and constructive way. Both final case studies help student to go through all aspects highlighted during the whole training and will encourage them to reflect an design a own strategic and operational communication in a particular context affected by a humanitarian crisis. Professors address each module by teaching in an extremely clear and pedagogic way. Thank you!

So instrumental