When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 3 modules in this course
This course provides a foundational framework for managing supplier risk, an essential competency for anyone in procurement, supply chain, or operations. In a world where supply chain disruptions can have immediate and significant consequences, knowing how to proactively identify, systematically document, and appropriately escalate risks is critical. This course is designed for beginners and will equip you to analyze the primary categories of supplier risk, including delivery delays, quality failures, and financial instability.
You will learn through a practical, hands-on approach, engaging with real-world case studies from the automotive and food industries to understand the impact of supplier failures. The curriculum accurately and clearly guides you through the essential, structured processes for documenting operational incidents. You will also master how to navigate organizational policies to initiate the correct escalation procedures, ensuring the right people address the issues at the right time. By the end of the course, you will build a comprehensive Supplier Risk Management Portfolio that demonstrates your ability to protect supply chain integrity and prove your readiness for real-world procurement challenges.
This module introduces the fundamental categories of supplier risk. Learners will explore how delivery delays, quality failures, and financial distress can impact an organization. Using real-world case studies, they will learn to analyze and spot the warning signs associated with these risks, building the foundational knowledge needed for effective procurement management.
What's included
2 videos1 reading2 assignments
Show info about module content
2 videos•Total 14 minutes
The Domino Effect: When Suppliers Falter•7 minutes
How to Analyze and Categorize Supplier Risks•6 minutes
1 reading•Total 6 minutes
The Three Pillars of Supplier Risk•6 minutes
2 assignments•Total 25 minutes
Hands-On Learning (HOL): Scenario Analysis: Identifying Supplier Red Flags•20 minutes
Knowledge Check and Reflection: Categorizing Risks•5 minutes
Documenting Operational Incidents
Module 2•1 hour to complete
Module details
In this module, learners will master the structured process of documenting operational issues. The focus is on creating clear, accurate, and objective incident reports. Learners will move from understanding the "why" behind documentation to practicing the "how" through a guided screencast and a hands-on drafting exercise, ensuring they can apply standard procedures effectively.
Hands-On Learning (HOL): Draft an Incident Report•20 minutes
Escalating Supplier-Related Issues
Module 3•1 hour to complete
Module details
The final module focuses on the crucial step of escalation. Learners will understand when and why to escalate an issue and how to do so according to typical organizational policies. They will learn to identify the correct escalation channels and initiate the process, ensuring that significant supplier risks are brought to the attention of the appropriate decision-makers in a timely and professional manner.
What's included
2 videos1 reading3 assignments
Show info about module content
2 videos•Total 11 minutes
Escalation: From Problem to Resolution•5 minutes
How to Initiate a Formal Escalation•6 minutes
1 reading•Total 6 minutes
Navigating Your Organization's Escalation Matrix•6 minutes
3 assignments•Total 55 minutes
Hands-On Learning (HOL): Justification Memo: Defending Your Escalation Decision•20 minutes
Knowledge Check: Develop an Escalation Plan•5 minutes
Final Project: Supplier Risk Management Portfolio•30 minutes
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Coursera brings together a diverse network of subject matter experts who have demonstrated their expertise through professional industry experience or strong academic backgrounds. These instructors design and teach courses that make practical, career-relevant skills accessible to learners worldwide.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.