Although the course covers the ITIL 4 Foundation topics, I found the course material unstructured with lot of grammatical errors in the content. For example, the BMC documents are not attached to the correct week, the reading times are falsely calculated. Besides the course mentions there are 15 practices but the documentation covers many others, which I believe is not up to date.

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

Excellent course training and has met my desired expectations!!!

It covers all the topics and everything is very well explained and practical. To be honest it is much better than most of the courses on Udemy. Also, i studied this course only and passed my certification yesterday :)

The course helped me pass the ITIL4 Foundation Exam. I reviewed the course for three weeks, in combination with reading the actual Axelos book, and I felt very prepared for the exam. Thank you so much!

I chose 3 stars because there is 1 point which I loved and 1 which I am very irritated with. The course doesn't have a automated voice. Its as if I am literally being taught by an actual teacher. That' wonderful. The irritating part is the fact that you don't provide the correct answer for an incorrect answer provided. The explanation helps but we need to know the correct answer to be 100% sure. Thank you for an amazing program!

BECAUSE IT'S ONLY A VOICE, IT MAKES IT DIFFICULT TO KEEP FOCUSED AND INTERESTED IN THE COURSE.

Une formation très intéressante à recommander aux différentes organisations, mangers... offrant les meilleurs pratiques qu'une entreprise peut suivre pour améliorer sa stratégie et ses services et gérer efficacement sa gestion de service

This course is optimally designed for the exam. In addition, it is a very good starting aid to familiarize yourself with the ITIL terminologies.

It's very nice course the standard set of practices to support organizations through digital transformation.

It's very useful and the instructor was excellent, many thanks for you all.

Course is good, enough practice items and very clear.

nice

Great course. I was averaging 70% on practice exams until I studied all of the material through this course. I scored an 80% and then a 90% on the final practice tests before taking the proctored exam (and passed).

I passed

my exam

on the first

try. I highly recommend studying

the pdf documents at the end of the course

This has got to be the worst thought out course I have ever had to deal with to date. The quizes are poorly worded, misspelled, have incorrect punctuation and don't always follow along with the course material (i.e. providing multiple correct answers as choices but only accepting one of the correct answers as actually being correct).

I am unenrolling immediately and going over to Skillsoft. I'm so frustrated with the course material here that I can't concentrate or learn so finishing this course would be counterproductive to my goals.

wow: this was a great course!

i paid t take this course with another provider: the voice of ther moderator was so irritating and the materials and supporting documentation so far from engaging, thtaI actually paid again to take this.

Loved it: concise and to the point. the facilitator seemd very natural...so it didn't seem forced or overly formal.

Appreciated the identification of things to consider for the test in each module!

Worth every dime!

J'ai préféré la préparation à l'exam ITIL4 de Coursera par rapport à celle de Thought Rock.

Très bonne formation qui donne une bonne vision sur la politique de travail de l'entreprise et sur ses valeurs. Une meilleure utilisation et compréhension des moyens fournis par mon entreprise, l'importance des bonnes relations et échanges internes et externes.

Course study materail and video is very simple language ....... every one can understand the language or study method of this course, videos and notes both are avaible in this course ....u can study any where on phone, laptop desktop and tab.

Thanks for Coursera for this wonderful course ............Once again thanks to all Coursea Teams.

Before this course, I didn't know a word about ITIL. Now I have gained some valuable insights to the applicability of this model to the "co-creation of value". It's a comprehensive guide to thbody of knowledge necessary to take the ITIL 4 Foundation exam

The course helps you prepare for the ITIL 4 Foundation exam with easy-to-review lessons and informative reading materials. In addition, the videos and the reading material help re-enforce the concepts required to pass the exam.

this is one of the best course i have ever taken, good contents, good materials , well sumarizad, i apreciate very much. and i am very thanksfull for cursera , i hope this platform to grow grow and grow... i love to meet you

After completion of this course I and my organisation wont remain the same.. Looking forward to taking the ITIL4 Exam for certification.

Thanks to LearnQuest and thanks to our instructor Allyson Pippin

The course designed was great, it's simple and easy to understand. I have gain lot's of knowledge by completing this, which will be helpful for my day to day activities.