This course is part of the Leading People and Teams Specialization

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Maxim Sytch, Ph.D.

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Leading People and Teams SpecializationUniversity of Michigan

About this Course

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In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork.
In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 4 of 5 in the

Leading People and Teams Specialization

Approx. 10 hours to complete

English

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Skills you will gain

Leadership Dynamics
Leadership
Management
Team Management

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 4 of 5 in the

Leading People and Teams Specialization

Approx. 10 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.8/5 (230 Ratings)

Maxim Sytch, Ph.D.

Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow

Management and Organizations, Ross School of Business

425,279 Learners

15 Courses

Offered by

University of Michigan

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Syllabus - What you will learn from this course

Content Rating98%(11,446 ratings)

Week1

Week 1

3 hours to complete

Designing Your Team for Excellence

3 hours to complete

15 videos (Total 102 min), 7 readings, 1 quiz

15 videos

01.01 - Intro: Designing Your Team for Excellence5m01.02 - Designing Your Team with the Client in Mind1m01.03 - What is the Optimal Team Size?14m01.04 - Demographics: How Demographic Diversity Impacts Teams12m01.05 - Demographic Faultlines: Be Very Careful!11m01.06 - Personality: How Diversity in Personality Impacts Teams6m01.07 - Values-based Diversity in Teams (Part 1)10m01.08 - Values-based Diversity in Teams (Part 2)7m01.09 - Team Values and Person-Team Fit10m01.10 - Building a Collaborative Climate1m01.11 - Goal Setting in Teams13m01.12 - Managing Individual Expectations1m01.13 - Emphasizing Shared Goals1m01.14 - Avoiding Self-Similarity in Composing Teams1m01.15 - Recap: Designing Your Team for Excellence2m

7 readings

Help us learn more about you!10mIntroduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley2mCourse Syllabus5mIntroduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team2mCan You Compose Your Team With Too Many Stars5mNotice for Auditing Learners: Assignment Submission10mUnit Lecture Slides

1 practice exercise

Designing Your Team for Excellence30m

Week2

Week 2

3 hours to complete

Structuring Your Team for Excellence

In the first module of the course, we discussed your role as a team leader in designing your team's size, composition, diversity of personalities and values, and goals. In addition, you must determine how best to structure your team, specifically how you will structure decision making, rewards, and roles. You must also ensure the team has a clear set of norms that guide its behavior. In this module, you will learn strategies and tactics to structure your team effectively.

3 hours to complete

13 videos (Total 109 min), 5 readings, 1 quiz

13 videos

02.01 - Structuring Your Team for Excellence: Apollo 13 Case Study8m02.02 - Departmentation: How to Group and Organize Jobs in the Team10m02.03 - Centralization: How to Structure Decision Making in the Team13m02.04 - Rewards: How to Structure Rewards in the Team14m02.05 - Team Rewards and Punishments1m02.06 - Virtuality: How to Manage Virtual Team Structures14m02.07 - Roles: How to Define and Organize Roles in the Team14m02.08 - Every Role Matters in Teams2m02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role1m02.10 - Norms: How to Create Productive Norms in the Team10m02.11 - Creating a Culture of Teamwork Through Norms and Expectations2m02.12 - Team Charters: A Tool for Designing Your Team9m02.13 - Recap: Structuring Your Team For Excellence6m

5 readings

Gene Kranz Video5mRewarding Teams or Individual Stars7mTemplate: Team Charter7mTeam Charter Documents6mUnit Lecture Slides

1 practice exercise

Structuring Your Team for Excellence30m

Week3

Week 3

1 hour to complete

Managing Team Dynamics

It is common to see teams working on identical tasks and having similar access to organizational resources and talent produce systematically different performance outcomes. This occurs because we mismanage team processes, or how teammates work on the task and interact with one another during teamwork. In this module, you will learn how to recognize most typically process hurdles in teamwork and how to overcome them, thus creating high-performing teams.

1 hour to complete

8 videos (Total 49 min), 2 readings, 1 quiz

Week4

Week 4

4 hours to complete

Creating Sustainable Team Performance and Learning

4 hours to complete

15 videos (Total 53 min), 3 readings, 2 quizzes

15 videos

04.01 - Evaluating Team Performance6m04.02 - Assessing Performance41s04.03 - Managing Teammate Satisfaction1m04.04 - Managing Team Performance1m04.05 - Creativity8m04.06 - Psychological Safety6m04.07 - Engaging Your Team2m04.08 - Hit and Hug2m04.09 - Building a Safe Environment1m04.10 - Transactive Memory7m04.11 - Facilitating Team Learning3m04.12 - Learning from Adversity3m04.13 - Instilling a Learning Mindset1m04.14 - Manufacturing Team Success1m04.15 - Creating Sustainable Team Performance3m

3 readings

Unit Lecture SlidesPost-course Survey10mKeep Learning with Michigan Online!10m

1 practice exercise

Creating Sustainable Team Performance and Learning30m

Reviews

4.8

377 reviews

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TOP REVIEWS FROM LEADING TEAMS

by ANFeb 3, 2016

Great course. Everything I learned is applicable to what I'm working on. Great insight and I would recommend it to anyone interested in trying to make their work more enjoyable and fulfilling.

by TMJan 26, 2019

Very good, practical course on leading teams. As an experienced team leader, I got a lot from the course which will help me more effectively lead teams in the future.

by TSJan 30, 2016

A good course. Although within this University of Michigan specialization there are ones that I found more captivating so check out the whole specialization.

by SPJul 20, 2020

This course was really very informative gave me lots of new idea. I decided to create a working environment of mutual trust and respect with my fellows. I recommend this course to my friends as well.

View all reviews

About the Leading People and Teams Specialization

In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, previous Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Leading Teams

About this Course

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