About this Course

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Learner Career Outcomes

40%

started a new career after completing these courses

43%

got a tangible career benefit from this course

21%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 15 hours to complete
Spanish
Subtitles: Spanish, English

Skills you will gain

CommunicationNegotiationPlanningDecision Tree

Learner Career Outcomes

40%

started a new career after completing these courses

43%

got a tangible career benefit from this course

21%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 15 hours to complete
Spanish
Subtitles: Spanish, English

Offered by

University of Michigan logo

University of Michigan

Syllabus - What you will learn from this course

Content RatingThumbs Up99%(27,667 ratings)Info
Week
1

Week 1

1 hour to complete

¡Bienvenido a la negociación exitosa!

1 hour to complete
2 videos (Total 24 min), 5 readings
2 videos
Introducción a la Universidad de Michigan11m
5 readings
Enfoque del curso10m
Cómo ser exitoso en este curso10m
Obtener un certificado verificado10m
Acerca del profesor10m
Lecturas Sugeridas10m
Week
2

Week 2

3 hours to complete

Preparación: Planifique su estrategia de negociación

3 hours to complete
10 videos (Total 147 min), 4 readings
10 videos
Una negociación basada en las posiciones o basada en las negociaciones8m
¿Una negociación para realizar un trato o de resolución de conflictos?17m
Análisis de la negociación19m
Su MAAN en una negociación de resolución de conflictos14m
Uso de árboles de decisión para completar el análisis de su MAA9m
Negociaciones multiculturales16m
Cómo manejar los problemas éticos15m
Normas y problemas éticos14m
Usar agentes en las negociaciones17m
4 readings
Al finalizar este módulo, podrá realizar las siguientes acciones:10m
Lecturas sugeridas10m
Evaluación de su estilo de negociación10m
Lista de verificación de las pautas y normas éticas10m
Week
3

Week 3

2 hours to complete

Negociación: Use las tácticas claves para el éxito

2 hours to complete
9 videos (Total 96 min), 4 readings
9 videos
Usar el poder en las negociaciones15m
Introducción a las herramientas psicológicas; supuesto del mito del pastel fijo12m
Herramientas psicológicas: Anclaje8m
Herramientas psicológicas: Confianza excesiva12m
Herramientas psicológicas: Encuadre7m
Herramientas psicológicas: Disponibilidad5m
Herramientas psicológicas: Escalada15m
Herramientas psicológicas: Reciprocidad, principio de contraste y perspectiva del panorama general10m
4 readings
Al finalizar este módulo, podrá realizar las siguientes acciones:10m
Lecturas sugeridas10m
Desarrollo de su poder de negociación10m
Lista de verificación de las herramientas psicológicas10m
Week
4

Week 4

2 hours to complete

Cierre: Cree un contrato

2 hours to complete
6 videos (Total 76 min), 3 readings
6 videos
Fuentes de la ley contractual10m
Creación de contratos: El acuerdo13m
Creación de contratos: Consideración y legalidad8m
Creación de contratos: Requisitos de escritura19m
Objetivos legales contra comerciales en la creación de contratos17m
3 readings
Al finalizar este módulo, podrá realizar las siguientes acciones:10m
Lecturas sugeridas10m
Lista de verificación del derecho contractual10m

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

More questions? Visit the Learner Help Center.