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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

11,922 ratings
2,907 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

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1201 - 1225 of 2,856 Reviews for Successful Negotiation: Essential Strategies and Skills

By Mario A Z

Apr 24, 2019

It was phenomenal!! Great skills and an asset to my professional career.

By Mikal H

Apr 23, 2019

This is a great course. It is applicable for business and personal life.

By Jillam P

Jan 28, 2019

A great course with very good examples. Must needed for all sales people

By Hesham H

Sep 11, 2017

A great course to learn the platform for negotiation and concepts to use

By Francisco Z

Apr 21, 2017

excellent and worthwhile. Professor is a gentleman, who thoroughly expla

By Alberto S P S

Aug 02, 2016

A really good tool to understanding how works the world of negotiations!

By Luis G A P

Aug 19, 2015

Great course! simple, straight to the point, and good exercises to learn

By Dotun O

Sep 11, 2020

I am happy I took the course, its definitely useful in my line of work.

By José A d S N

Aug 20, 2020

Fantástico! Para quem acha que negociação é dom, uma incrível surpresa!

By Joao S

Jun 08, 2020

Excelent course. I will apply to all negotiation I will do from now on.

By Gopal S

May 25, 2020

its really great learning and suggest every one gone through the course

By Vartika M

Apr 29, 2020

This course has taught me a lot of stuff. And the teacher is excellent.

By Philippe d H

Apr 24, 2020

very interesting and very well structured. Online learning is possible!

By Andrea C

Apr 05, 2020

Useful course and highly recommended! Easy to understand and practical.

By Akhila r G

Jul 04, 2019

its is awesome platform for the people who are interested in this field

By Juan D V

Mar 19, 2019

Very good course, exceeds expectations as well as an excellent teacher.

By Fabiano A

Jun 11, 2018

Excellent course and George makes the difference. Thaks for everything!

By Marvin S

Oct 13, 2017

This course is awesome not just for negotiating, but for everyday life!


Aug 25, 2017

An amazing teacher for an amazing course.

I'm very pleased, I recommand.

By Cezary S

Nov 11, 2015

Well presented and coherent material. I highly recommend these classes.

By Aleks S

Nov 05, 2015

Great material and structure!

I just started Week 2 but already like it!

By Sofya

Oct 03, 2015

Great course!! I recommend to learn it! Really interesting and usefull!

By Melusile N

Sep 15, 2015

Very useful course for learning negotiating skills, highly recommended.

By Natalia U

Aug 20, 2015

Great teaching! Very interesting course, easy to understand. Thank you!

By Cesar A S

Aug 20, 2015

Really good program, amazing profesor. I really enjoy this opportunity.