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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

16,351 ratings
3,885 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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2476 - 2500 of 3,881 Reviews for Successful Negotiation: Essential Strategies and Skills

By Ujjawal S

Jul 18, 2020

Such a great course it is.

By Satyam S

Jul 5, 2020

exam was very tough for me

By Damilola S

May 31, 2020

Great learning experience!

By KrishnaMurty V

Apr 27, 2020

Excellent Training Program

By Marc j

Apr 26, 2020

This is an amazing course.


Feb 24, 2020

It was very good training.


Jan 26, 2020

It's very useful course!!!

By zebo m

Mar 9, 2019

the professor is excellent

By Aaron S

Oct 3, 2018

Learned a ton! Thank You!


Feb 27, 2017

Very good and instructive!

By Nguyen H

Dec 23, 2016

This course is very useful

By Gábor P

Oct 15, 2016

This course is invaluable.

By Micky T

Mar 11, 2016

Highly recommended course!

By Trabelsi M

Feb 23, 2016

In one word, It's PERFECT.

By Bruche S M

Aug 21, 2015

Loving this course so far!

By Swati S

Aug 7, 2015

Very detailed and helpful!

By Zainab A

Sep 18, 2021

it was beneficial for me.

By Nourhan A

May 23, 2021

It's a very useful course

By Deleted A

Jan 31, 2021

Thank you for teaching us

By Taha E

Jan 17, 2021

This is an amazing course

By Mr. P V T

Oct 31, 2020

Very useful and pragmatic


Sep 8, 2020

Amazing Skills and Course

By Tran D B

Jul 1, 2020

I love Negotiation course

By Maftahul I

May 15, 2020

highly recommended course