In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization
About this Course
Skills you will gain
- Supply Chain
- Process Analytics
- Operations Strategy
Start working towards your Master's degree
Syllabus - What you will learn from this course
Course Orientation & Operations Strategy
Process Configurations and Analysis
Supply Chain Management
- 5 stars76.31%
- 4 stars16.95%
- 3 stars3.58%
- 2 stars1.31%
- 1 star1.83%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
I am a People manager for client services ( operations) and this course helped me to understand many concepts. They will be useful for my day to day work.
This course is really informative and helps me a lot when I'm learning about Supply Chain. It also helps me to enhance my knowledge to learn better at my university.
This course was easy to follow and provided insight into quality management and operational management. The tools and techniques gained from this course is a foundation moving forward.
The course content is absolutely amazing. Each and every topic has been covered with amazing examples and explanations. Thanks a lot to the prof and the coursera team.
About the Value Chain Management Specialization
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