In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization
About this Course
Skills you will gain
- Supply Chain
- Process Analytics
- Operations Strategy
Start working towards your Master's degree
Syllabus - What you will learn from this course
Course Orientation & Operations Strategy
Process Configurations and Analysis
Supply Chain Management
- 5 stars76.31%
- 4 stars16.95%
- 3 stars3.58%
- 2 stars1.31%
- 1 star1.83%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
The professor is really calm and composed. His way of teaching is simple and easily understandable. Clears out basic concepts and enables understanding.
Great baseline for operations management. I wish however that the course was more balanced, with less concentration of such important content (particularly VSM) on week 4.
Very good course. Explanation is really clear, the topic is really on the spot and applicable. I am surprise to found that all the topic is really linked to my current and previous work.
The course content is absolutely amazing. Each and every topic has been covered with amazing examples and explanations. Thanks a lot to the prof and the coursera team.
About the Value Chain Management Specialization
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