In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is part of the Value Chain Management Specialization

About this Course
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Supply Chain
- Inventory
- Process Analytics
- Operations Strategy
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessStart working towards your Master's degree
Syllabus - What you will learn from this course
Course Orientation & Operations Strategy
Process Configurations and Analysis
Inventory Management
Supply Chain Management
Reviews
- 5 stars76.24%
- 4 stars17.03%
- 3 stars3.58%
- 2 stars1.31%
- 1 star1.83%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
I love this course, even for not native speaker it's not to hard, only was not to easy to understand assignment questions and answers. But with google translate help I passed first module! :-)
Very good course. Explanation is really clear, the topic is really on the spot and applicable. I am surprise to found that all the topic is really linked to my current and previous work.
Very well taught course with excellent examples and content. Very subtle asssignment. I loved the readings part. This course can't get anymore better. Thank you Prof. Udatta Palekar.
Content of the course was tailored professionally within the course's timeframe. Essentials points relating to Operations Management was covered cohesively and
About the Value Chain Management Specialization

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