Chevron Left
Back to Operations Management: Analysis and Improvement Methods

Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

958 ratings
282 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

Filter by:

126 - 150 of 242 Reviews for Operations Management: Analysis and Improvement Methods

By Murat K C

Apr 19, 2021

Very good course. It was useful for me.


Jul 13, 2020

A good new way of teaching and learning

By Bijoy

Apr 23, 2020

Very Informative and progressive course

By Awais M

Nov 12, 2018

Very informative and well constructed.


Mar 18, 2018


By P P A P

Mar 4, 2021

It was great learning the course .


Aug 23, 2020

By Czarina F

Jul 20, 2020

Very enjoyable. Amazing professor.

By Abdul C M M A

Jun 6, 2021

Superb, very interesting sessions

By Harshit A J

Aug 8, 2020

very nicely taught by Dr Pallekar

By Pierre L

Jun 17, 2018

Excellent and challenging course!

By Pranav P

Dec 31, 2017

The concepts are extremely useful

By Pancham A P

Oct 28, 2020

Great course! Very informative!

By Abhishek B

Aug 19, 2019

it was one of amazing journey

By Alok K

Apr 27, 2020

nice course and good session

By Maria L F S

Oct 5, 2018

Very useful. Great teacher!

By V D

Jul 6, 2020

It was a nice online course

By Surendra S

Feb 16, 2019

Overall learning was great.

By vaibhav S

Jan 30, 2019

A great learning on course

By shilpa j

Jun 2, 2018

very much helpful section

By Prashant R

Oct 4, 2019

Nice learning experience

By Melvin G

Aug 15, 2018

A very insightful course

By Vidhan P C

Apr 26, 2020

Amazing course, must do

By Natalia M G A

Nov 19, 2019

It is a great course!!!

By akshay k

Jul 21, 2019

course was well desined