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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

957 ratings
282 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

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151 - 175 of 242 Reviews for Operations Management: Analysis and Improvement Methods

By Jehan O

Apr 19, 2021

very helpful&powerful

By Rajeev R

Apr 15, 2020


By Jason T

Dec 6, 2019

Another great class!

By prabath m n

Oct 14, 2020

Highly recommended


Sep 3, 2020

Excellent insights


Jun 28, 2020

excellent learning

By Diksha A B

Jun 17, 2020

very good course.

By Darshan N

Oct 2, 2020

Fantastic Course

By Akash S

May 19, 2020

very good course

By Camilo T

Feb 20, 2020

Excellent Course

By Gurtej R

Aug 2, 2019

Awesome lectural

By Mengxi S

Nov 10, 2020

Great course!!

By narasimha d

Mar 25, 2018

really helpful

By Ahad H S

Apr 19, 2021

Great Content

By Jacqualine O

Dec 8, 2017

Great course!


Dec 25, 2020

very helpful

By Rodirgo S

Dec 20, 2020

great course

By Mahaluckshmi K

Nov 8, 2020

Great course

By surya k

Nov 5, 2019

great course

By Amirtha G P

Apr 8, 2019

Great course

By priya p p

May 14, 2021

Best course

By Noura M A

Oct 11, 2020

good course

By Utkarsh N

Aug 17, 2020

good course

By Cesar O M

Aug 11, 2020



Jul 16, 2020