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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

957 ratings
282 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

Jan 17, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.

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201 - 225 of 242 Reviews for Operations Management: Analysis and Improvement Methods

By Jay G

Nov 25, 2020

If you can create a value stream mapping example in manufacturing too, that will be much better!!

By Raghav A

Jan 25, 2018

On point concept explanations, syllabus, and assignments. Quiz could have been more challenging


Apr 3, 2020

Please include use of industry examples with their video or image illustrations if possibe.

By M T

Apr 19, 2020

The level of teaching was very good I never felt as if I am pursuing this course online

By Alexandre O

Nov 24, 2019

Great refresher course on operations management and various manufacturing approaches.


Apr 28, 2020

The course is very interesting. It g me good basis of the operations management

By Juliana F

May 9, 2021

Videos are too long and the assignments barely flexible. But good content.

By Sebastian C G

Jan 7, 2018

I liked it too much, learned a lot about operations and quality assurance.

By Suraj G

Oct 26, 2020

i need more practice question and solved example to reinforce my learning

By Vaseem A

Jan 31, 2019

The Course is good for Production n Implementation of

By Rameez A G A

May 21, 2021

Topics of productivity and forecasting were missing.

By vishnusekhar R J

Nov 11, 2018

The course and content well balanced. Very helpful.

By Moeed N A

May 10, 2020

there is a real added value from this course

By Pavlo S

Oct 20, 2019

More explanation on formulas would help

By Myroslava K

Sep 24, 2019

I would like to have more assignments.

By Ismail F

Jun 26, 2019

The value stream mapping section

By Ngozichukwu M

Nov 11, 2018

This a very challenging course.

By Kuber S

Nov 6, 2017

great learnings with examples

By Mohammad I S

Feb 12, 2021

Excellent Learning Journey.!

By Saikiran P

Sep 13, 2020

exceptional explanation


May 13, 2020

It was very informative

By Anshul k s C

Jun 17, 2020

outstanding exprience

By Ansel D

May 22, 2020

Good cpurse

By Joshua V

Oct 11, 2018

Good Class

By Salma B

Aug 8, 2020