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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

900 ratings
262 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

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76 - 100 of 222 Reviews for Operations Management: Analysis and Improvement Methods

By Ajeet P S

Feb 14, 2021

Amazing Course!!

But i couldn't received My certificate. Please mail me asap.

By Manikandan A

Apr 27, 2019

Very useful for operation management course and learned inventory/management

By Mukesh S B

Feb 22, 2019

I learned lots of basic thing which i don't know .

Fabulous course material .

By Sparsh P

May 2, 2020

Very nicely designed course. Its a subtle and neatly explained the contents

By A T M N N A

Apr 15, 2020

my god it was a great course. good judgements and nice effective knowledge

By Lissy A B T

Sep 24, 2020

The agenda is very interesting and the information is delivered clearly

By gulnar a

Feb 5, 2021

Everything explained in very detail and the overall course was perfect

By Sebastian A

Jun 22, 2020

This course was really interesting and understandable. Thanks a lot.

By Carlton M

Feb 2, 2021

Excellent course materials! Learned a lot about digital platforms.

By Harsha V R S

Jul 13, 2020

Great course for people who are looking to improve their operations

By Abderrahman B

Nov 13, 2017

360 overview of oprerations management. Precise and well organized.

By S M T H

Jun 2, 2020

Very good content and off course course instructor was fabulous.

By Vishal S

May 1, 2020

Highly Recommended!!!!!

Amazing content and interesting concepts!

By Hitesh S

Mar 31, 2020

Awesome course. Got to learn a lot of new skills and knowledge.

By Guillermo A R N

Oct 24, 2019

Really useful course, I have learned more tips than my college.

By Hsin-Ju ( L

Sep 29, 2019

The materials are very well presented. The professor is great!

By Karl E K

Dec 21, 2020

Topics, content and Professor Udatta Palekar are just awesome.


Apr 21, 2020

Very Excellent course with a great lectures . This really help

By Ana R P

Oct 9, 2017

Thank you so much to my instructor for instructing Ana Pelayo.

By Yogesh K

Oct 20, 2020

Great Learning, well designed course with lot of information.


Apr 28, 2020

Thanks for the a better study material offered in coursera.


Apr 25, 2020

I could refresh my knowledge and skills through this course

By Zouhair B

Dec 31, 2019

Well structured and organised course, full of informations.

By Jennifer N

Nov 6, 2017

Great course. A lot of information packed in a short class.

By Bara A J

Nov 16, 2020

Dr. Udata is amazing . Thank you for the rich informations