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Learner Reviews & Feedback for Operations and Supply Chain Decisions and Metrics by University of Illinois at Urbana-Champaign

1,049 ratings
301 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

Jan 17, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.

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76 - 100 of 266 Reviews for Operations and Supply Chain Decisions and Metrics

By Andhy K W

Jan 1, 2020

is a good courses to understand more about the operation management learning more about

By Dr. R S

Oct 23, 2020

I have really polished my operations management skills and concepts from this course.

By Dr P P P

Apr 29, 2020

It's was a great journey for the entire sessions and this course is very interesting!

By Ricardo S

Sep 22, 2020

Excellent course with excellent material to learn about this important topic. Thanks


Jul 6, 2020

Great course and great explanation for basic understanding of Operations Managemeny

By Muhammad I A

Dec 28, 2018

A great course. I specially learned a lot of new things in Module 1 and Module 4.

By Andrew C

Nov 30, 2017

Enjoyed the topics! Useful application of statistical measures in the workplace.

By Md A A M

Jul 8, 2020

It's a really valuable course and learns many things after complete this course


Jul 8, 2020

This is a nice course and gave the proper insights into Operations Management.


May 1, 2020

Professor was very kind and specific in the lessons. Love his way of teaching.

By Ajeet P S

Feb 14, 2021

Amazing Course!!

But i couldn't received My certificate. Please mail me asap.

By Manikandan A

Apr 27, 2019

Very useful for operation management course and learned inventory/management

By Mukesh S B

Feb 22, 2019

I learned lots of basic thing which i don't know .

Fabulous course material .

By Sparsh P

May 2, 2020

Very nicely designed course. Its a subtle and neatly explained the contents

By A T M N N A

Apr 15, 2020

my god it was a great course. good judgements and nice effective knowledge


Nov 20, 2021


By Lissy A B T

Sep 24, 2020

The agenda is very interesting and the information is delivered clearly

By gulnar a

Feb 5, 2021

Everything explained in very detail and the overall course was perfect

By Rami E

Apr 12, 2021

its great , i learned alot of new knowledge , its enhancing my skills

By Sebastian A

Jun 22, 2020

This course was really interesting and understandable. Thanks a lot.

By Sudhakar R N

Jul 19, 2021

the concepts are V​ery helpful in personal and professional as well

By Carlton M

Feb 2, 2021

Excellent course materials! Learned a lot about digital platforms.

By Harsha V R S

Jul 13, 2020

Great course for people who are looking to improve their operations

By Abderrahman B

Nov 13, 2017

360 overview of oprerations management. Precise and well organized.

By S M T H

Jun 2, 2020

Very good content and off course course instructor was fabulous.