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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

976 ratings
289 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

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101 - 125 of 253 Reviews for Operations Management: Analysis and Improvement Methods

By Hsin-Ju ( L

Sep 29, 2019

The materials are very well presented. The professor is great!

By Karl E K

Dec 21, 2020

Topics, content and Professor Udatta Palekar are just awesome.


Apr 21, 2020

Very Excellent course with a great lectures . This really help

By Ana R P

Oct 9, 2017

Thank you so much to my instructor for instructing Ana Pelayo.

By Yogesh K

Oct 20, 2020

Great Learning, well designed course with lot of information.


Jun 2, 2021

I love to learn in covid time stay home and groom your self


Apr 28, 2020

Thanks for the a better study material offered in coursera.


Apr 25, 2020

I could refresh my knowledge and skills through this course

By Zouhair B

Dec 31, 2019

Well structured and organised course, full of informations.

By Jennifer N

Nov 6, 2017

Great course. A lot of information packed in a short class.

By Bara A J

Nov 16, 2020

Dr. Udata is amazing . Thank you for the rich informations

By Karl S

Oct 25, 2018

Very good course taught me many things about process etc..

By arnab b

Nov 16, 2018

Thank you so much this has been a wonderful experience.

By Godfrey M

May 15, 2019

This course was very informative, Thank You very much!

By Aaron D

Nov 5, 2020

Was able to gain valuable insight into methodologies


Apr 22, 2018

Great course. Great professor. Strongly recommended.

By Shivansh K

Jul 7, 2021

Very Professional and informative course. Loved it.

By John Y

Apr 10, 2021

A nice blend of quantitative and qualitative tools.

By Sumit v

Aug 1, 2019

amazing learning thank you so much for this course

By Pratik A

May 19, 2020

This course help me to reach my highest potential


Jun 27, 2020

Amazing content and a great learning experience.

By Upasana B

Apr 20, 2020

It's a very great course for increasing skills.

By Emeka J E

May 23, 2019

It was a great course in operations management.

By Dorian S

Feb 3, 2020

Great course to keep learning learned skills

By Mark R Y A

Sep 29, 2019

Very helpful topics and interesting course.