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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

843 ratings
247 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

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126 - 150 of 208 Reviews for Operations Management: Analysis and Improvement Methods

By Prashant R

Oct 4, 2019

Nice learning experience

By Melvin G

Aug 15, 2018

A very insightful course

By Vidhan P C

Apr 26, 2020

Amazing course, must do

By Natalia M G A

Nov 19, 2019

It is a great course!!!

By akshay k

Jul 21, 2019

course was well desined

By Rajeev R

Apr 15, 2020


By Jason T

Dec 6, 2019

Another great class!

By prabath m n

Oct 14, 2020

Highly recommended


Sep 3, 2020

Excellent insights


Jun 28, 2020

excellent learning

By Diksha A B

Jun 17, 2020

very good course.

By Darshan N

Oct 2, 2020

Fantastic Course

By Akash S

May 19, 2020

very good course

By Camilo T

Feb 20, 2020

Excellent Course

By Gurtej R

Aug 2, 2019

Awesome lectural

By Mengxi S

Nov 10, 2020

Great course!!

By Narasimha D S

Mar 25, 2018

really helpful

By Jacqualine O

Dec 8, 2017

Great course!

By Mahaluckshmi K

Nov 8, 2020

Great course

By surya k

Nov 5, 2019

great course

By Amirtha G P

Apr 8, 2019

Great course

By Noura M A

Oct 11, 2020

good course

By Utkarsh N

Aug 17, 2020

good course

By Cesar O M

Aug 11, 2020



Jul 16, 2020