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Learner Reviews & Feedback for Operations and Supply Chain Decisions and Metrics by University of Illinois at Urbana-Champaign

997 ratings
297 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Jan 17, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

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126 - 150 of 261 Reviews for Operations and Supply Chain Decisions and Metrics

By Amit v

Mar 11, 2019

good learning which will help us in future

By Sagar J

Jul 1, 2021

It is a great course for the beginners.

By Abhishek B

Sep 8, 2020

This is an amazing course ... I loved it

By Vaibhav J

May 4, 2020

The Course was very good and informative

By Murat K C

Apr 19, 2021

Very good course. It was useful for me.


Jul 13, 2020

A good new way of teaching and learning

By Bijoy

Apr 23, 2020

Very Informative and progressive course

By Awais M

Nov 12, 2018

Very informative and well constructed.

By Augusto B P

Jun 30, 2021

Excelente curso, brillante profesor!


Mar 18, 2018


By P P A P

Mar 4, 2021

It was great learning the course .


Aug 23, 2020

By Czarina F

Jul 20, 2020

Very enjoyable. Amazing professor.

By Judy F

Oct 2, 2021

Very beneficial and professional!

By Abdul C M

Jun 6, 2021

Superb, very interesting sessions

By Harshit A J

Aug 8, 2020

very nicely taught by Dr Pallekar

By Pierre L

Jun 17, 2018

Excellent and challenging course!

By Pranav P

Dec 31, 2017

The concepts are extremely useful

By Amruta V P

Jun 21, 2021

Very helpful and good teaching.

By Pancham A P

Oct 28, 2020

Great course! Very informative!

By Abhishek B

Aug 19, 2019

it was one of amazing journey

By Alok K

Apr 27, 2020

nice course and good session

By Maria L F S

Oct 5, 2018

Very useful. Great teacher!

By V D

Jul 6, 2020

It was a nice online course

By Surendra S

Feb 16, 2019

Overall learning was great.