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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

994 ratings
294 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. You will be able to: • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of Gies College of Business’ suite of online programs, including the iMBA and iMSM. Learn more about admission into these programs and explore how your Coursera work can be leveraged if accepted into a degree program at

Top reviews

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

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151 - 175 of 257 Reviews for Operations Management: Analysis and Improvement Methods

By shilpa j

Jun 2, 2018

very much helpful section

By Prashant R

Oct 4, 2019

Nice learning experience

By Melvin G

Aug 15, 2018

A very insightful course

By Vidhan P C

Apr 26, 2020

Amazing course, must do

By Natalia M G A

Nov 19, 2019

It is a great course!!!

By akshay k

Jul 21, 2019

course was well desined

By Jehan O

Apr 19, 2021

very helpful&powerful

By Rajeev R

Apr 15, 2020


By Jason T

Dec 6, 2019

Another great class!

By prabath m n

Oct 14, 2020

Highly recommended


Sep 3, 2020

Excellent insights


Jun 28, 2020

excellent learning

By Diksha A B

Jun 17, 2020

very good course.


Jul 4, 2021

very informative

By Darshan N

Oct 2, 2020

Fantastic Course

By Akash S

May 19, 2020

very good course

By Camilo T

Feb 20, 2020

Excellent Course

By Gurtej R

Aug 2, 2019

Awesome lectural

By Mengxi S

Nov 10, 2020

Great course!!

By narasimha d

Mar 25, 2018

really helpful

By Sean R P I

Jul 14, 2021

Great Course!

By Ahad H S

Apr 19, 2021

Great Content

By Jacqualine O

Dec 8, 2017

Great course!

By Mezba A

Jul 22, 2021

n​ice course


Dec 25, 2020

very helpful