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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

399 ratings
127 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews


Dec 28, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...


Jan 18, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.

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26 - 50 of 92 Reviews for Operations Management: Analysis and Improvement Methods

By Wolfgang R .

Dec 14, 2017

Knowing how to control your inventory and measure quality is important to minimise waste and increase profit

By Jennifer N

Nov 06, 2017

Great course. A lot of information packed in a short class.

By Pierre L

Jun 17, 2018

Excellent and challenging course!

By Narasimha D S

Mar 25, 2018

really helpful

By Kenrick H

Nov 12, 2017

Nice class.

By Joseph C C

Nov 20, 2017

Operation Management course is very helpful if you want to learn about inventory, supply chain and over all manufacturing operation.

By Warren C

Oct 30, 2017

The content of the course was good and relevant. I work in supply chain and the topics were exactly what I needed to help me in my current work.

I found myself implementing the work I learnt straight away for example EOP and ROP.

My only criticism would be the peer review model - think it should be changed going forward

By Pranav P

Dec 31, 2017

The concepts are extremely useful

By Digvijay

Nov 09, 2017

Very great way of presenting the contents by Mr. Anand... M loving the lectures. Very useful.

By Jacqualine O

Dec 09, 2017

Great course!

By Melvin G

Aug 15, 2018

A very insightful course

By Karl S

Oct 25, 2018

Very good course taught me many things about process etc..

By Christian K

Nov 08, 2018

Very good course. Everything was laid out nicely that made for a great experience. It can sometimes be difficult to find an online class that is interactive, but this particular class was done very well. Wonderful job and I look forward to taking more classes.

By Awais M

Nov 12, 2018

Very informative and well constructed.

By Mayank S

Nov 15, 2018

A well designed, easy to understand course. Professors accent was easily understandable, and his teaching was very explanatory, with real life examples.

By arnab b

Nov 16, 2018

Thank you so much this has been a wonderful experience.


Nov 22, 2018

Its very crisp and upto the point , covering various improvement tools required to address issues in operations management

By Maria L F S

Oct 05, 2018

Very useful. Great teacher!

By Manikandan A

Apr 27, 2019

Very useful for operation management course and learned inventory/management

By Ross E

Jun 26, 2019

Professor Palekar is exceptional at explaining concepts and making them relevant to student understanding, in my opinion.

By Emeka J E

May 24, 2019

It was a great course in operations management.

By Godfrey M

May 15, 2019

This course was very informative, Thank You very much!

By Zeljko P

Jun 05, 2019


By akshay k

Jul 21, 2019

course was well desined

By Sumit v

Aug 01, 2019

amazing learning thank you so much for this course