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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

738 ratings
223 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews


Dec 28, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...


Jan 18, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.

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76 - 100 of 184 Reviews for Operations Management: Analysis and Improvement Methods

By Vishal S

May 01, 2020

Highly Recommended!!!!!

Amazing content and interesting concepts!

By Hitesh S

Mar 31, 2020

Awesome course. Got to learn a lot of new skills and knowledge.

By Guillermo A R N

Oct 25, 2019

Really useful course, I have learned more tips than my college.

By Hsin-Ju ( L

Sep 30, 2019

The materials are very well presented. The professor is great!


Apr 21, 2020

Very Excellent course with a great lectures . This really help

By M. S

Oct 10, 2017

Thank you so much to my instructor for instructing Ana Pelayo.


Apr 28, 2020

Thanks for the a better study material offered in coursera.


Apr 25, 2020

I could refresh my knowledge and skills through this course


Dec 31, 2019

Well structured and organised course, full of informations.

By Jennifer N

Nov 06, 2017

Great course. A lot of information packed in a short class.

By Karl S

Oct 25, 2018

Very good course taught me many things about process etc..

By arnab b

Nov 16, 2018

Thank you so much this has been a wonderful experience.

By Godfrey M

May 15, 2019

This course was very informative, Thank You very much!


Apr 22, 2018

Great course. Great professor. Strongly recommended.

By Sumit v

Aug 01, 2019

amazing learning thank you so much for this course

By Pratik A

May 19, 2020

This course help me to reach my highest potential


Jun 27, 2020

Amazing content and a great learning experience.

By Upasana B

Apr 20, 2020

It's a very great course for increasing skills.

By Emeka J E

May 24, 2019

It was a great course in operations management.

By Dorian S

Feb 03, 2020

Great course to keep learning learned skills

By Mark R Y A

Sep 30, 2019

Very helpful topics and interesting course.

By Amit v

Mar 11, 2019

good learning which will help us in future

By Abhishek B

Sep 08, 2020

This is an amazing course ... I loved it

By Vaibhav J

May 04, 2020

The Course was very good and informative


Jul 13, 2020

A good new way of teaching and learning