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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

572 ratings
177 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews


Jan 18, 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.


Dec 28, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

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76 - 100 of 141 Reviews for Operations Management: Analysis and Improvement Methods

By Vaibhav J

May 04, 2020

The Course was very good and informative

By Bijoy

Apr 23, 2020

Very Informative and progressive course

By Awais M

Nov 12, 2018

Very informative and well constructed.


Mar 18, 2018


By Pierre L

Jun 17, 2018

Excellent and challenging course!

By Pranav P

Dec 31, 2017

The concepts are extremely useful

By Abhishek B

Aug 20, 2019

it was one of amazing journey

By Alok K

Apr 27, 2020

nice course and good session

By Maria L F S

Oct 05, 2018

Very useful. Great teacher!

By Surendra S

Feb 16, 2019

Overall learning was great.

By vaibhav S

Jan 30, 2019

A great learning on course

By Shilpa J

Jun 02, 2018

very much helpful section

By Prashant R

Oct 05, 2019

Nice learning experience

By Melvin G

Aug 15, 2018

A very insightful course

By Vidhan P C

Apr 26, 2020

Amazing course, must do

By Natalia M G A

Nov 19, 2019

It is a great course!!!

By akshay k

Jul 21, 2019

course was well desined

By Rajeev R

Apr 15, 2020


By Jason T

Dec 06, 2019

Another great class!

By Akash S

May 19, 2020

very good course

By Camilo T

Feb 20, 2020

Excellent Course

By gurtej s

Aug 02, 2019

Awesome lectural

By Narasimha D S

Mar 25, 2018

really helpful

By Jacqualine O

Dec 09, 2017

Great course!

By surya k

Nov 05, 2019

great course