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Learner Reviews & Feedback for Operations Management: Analysis and Improvement Methods by University of Illinois at Urbana-Champaign

939 ratings
275 reviews

About the Course

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see

Top reviews

Dec 27, 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

Apr 29, 2020

As of i like finance and HR so just thought to try this operations. Really a good and interesting course and give a lot of information with examples so its effective and helpful for our future also .

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126 - 150 of 235 Reviews for Operations Management: Analysis and Improvement Methods

By Bijoy

Apr 23, 2020

Very Informative and progressive course

By Awais M

Nov 12, 2018

Very informative and well constructed.


Mar 18, 2018


By P P A P

Mar 4, 2021

It was great learning the course .


Aug 23, 2020

By Czarina F

Jul 20, 2020

Very enjoyable. Amazing professor.

By Harshit A J

Aug 8, 2020

very nicely taught by Dr Pallekar

By Pierre L

Jun 17, 2018

Excellent and challenging course!

By Pranav P

Dec 31, 2017

The concepts are extremely useful

By Pancham A P

Oct 28, 2020

Great course! Very informative!

By Abhishek B

Aug 19, 2019

it was one of amazing journey

By Alok K

Apr 27, 2020

nice course and good session

By Maria L F S

Oct 5, 2018

Very useful. Great teacher!

By V D

Jul 6, 2020

It was a nice online course

By Surendra S

Feb 16, 2019

Overall learning was great.

By vaibhav S

Jan 30, 2019

A great learning on course

By shilpa j

Jun 2, 2018

very much helpful section

By Prashant R

Oct 4, 2019

Nice learning experience

By Melvin G

Aug 15, 2018

A very insightful course

By Vidhan P C

Apr 26, 2020

Amazing course, must do

By Natalia M G A

Nov 19, 2019

It is a great course!!!

By akshay k

Jul 21, 2019

course was well desined

By Jehan O

Apr 19, 2021

very helpful&powerful

By Rajeev R

Apr 15, 2020


By Jason T

Dec 6, 2019

Another great class!