In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
About this Course
Skills you will gain
University of Illinois at Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
- 5 stars75.91%
- 4 stars17.27%
- 3 stars3.67%
- 2 stars1.34%
- 1 star1.79%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
The professor is really calm and composed. His way of teaching is simple and easily understandable. Clears out basic concepts and enables understanding.
This course has a very detailed components and yet not hard to digest. For those of you looking for Operations Management course as a head start, this is a good course for you!
The course content is absolutely amazing. Each and every topic has been covered with amazing examples and explanations. Thanks a lot to the prof and the coursera team.
Great & detailed explaination by professor on every topic. Such type of hard working professors are rare in these times and we as a student need this. Thank you so much.
About the Value Chain Management Specialization
The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.
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