The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
The Manager's Toolkit: A Practical Guide to Managing People at Work
About this Course
Learner Career Outcomes
Approx. 10 hours to complete
Learner Career Outcomes
Approx. 10 hours to complete
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TOP REVIEWS FROM THE MANAGER'S TOOLKIT: A PRACTICAL GUIDE TO MANAGING PEOPLE AT WORK
Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.
This is an excellent course for professionals who would like to get into people management streams or new managers and HR people. Best faculty members with deep academic knowledge. Thank you UCL
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.
Thank you for providing an excellent introduction to managing people at work. I have found some really good ideas and resources from this course that I will be using in my current job.
Sometimes a bit too academic in the questions, is it really important to know a study was published in a certain Harvard publication, or the name of the person who wrote the study?
Enjoyed this course thoroughly. However, it was hard to understand a few lecturers, others made it so interested you understood immediately. Definitely will recommend this course.
I will recommend this course why because it is covering major topics in HR and all the professors are explaining the subject with example so only it was too easy to understand.
Good content that I can put into practice immediately. There are numerous typos and grammatical errors in the assessments, which make this educational institution look bad.
I loved the course.The best part of each week of the course was the long quiz.I also enjoyed the two -question test after almost every chapter.I have really learnt a lot!
One of the best course, dealing with working condition issues and looking them in Manager perspective view. Really enjoyed and happy that i invested time in proper way.
Although a lot of the information within this course was information already accrued in my professional life, it was a great refresher, well structured and informative.
Excellent Course for Students and faculty too. Beneficial for both. Recommend all faculties to attempt to complete this course under Human Resource Management.
I enjoy that the class is streamlined and straight to the point. I had a great time learning and I really enjoyed the section where "Pay is not a motivator"
I am happy I started the course. It was an insightful experience. Every week study and assessment created a better learning ground. Thank you Coursera.
It's an amazing course designed by the professional and the presentation skills as well as the way they are describing the tolkit, it's extraordinary.
Very helpful course which i wish i had taken before. I found very helpful tips and pieces of knowledge that one can apply/use in every day life.
Excellent learning for improvement of people management, performance management & skill utilization with development & proactive measures .
I found this course informative and practical in providing me with clear communication and clear objectives with follow up reading material
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I purchase the Certificate?
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