About this Course

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Start instantly and learn at your own schedule.
Course 2 of 3 in the
Flexible deadlines
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Beginner Level

To be successful in this course you should have a high school diploma or its equivalent and at least three years of work experience.

Approx. 10 hours to complete
English

What you will learn

  • Create plans by applying appropriate planning tools and set SMART goals and objectives.

  • Explain and apply techniques for making ethical, creative decisions and solving problems.

  • Explain how to structure organizations and utilize groups and teams for maximum organizational effectiveness and efficiency.

  • Explain and apply best practices for hiring, training and evaluating employees.

Skills you will gain

Organizational CultureHiringTraining EmployeesApplying Ethical StandardsProject Management
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 2 of 3 in the
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

To be successful in this course you should have a high school diploma or its equivalent and at least three years of work experience.

Approx. 10 hours to complete
English

Offered by

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Institute of Certified Professional Managers

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Planning and Setting Goals and Objectives

2 hours to complete
7 videos (Total 37 min), 1 reading, 2 quizzes
7 videos
What are Plans, Goals and Policies6m
Company Policies3m
Setting Goals and Objectives6m
The Planning Process5m
Project Management6m
Project Management Tools5m
1 reading
Seven Essential Skills for Project Managers10m
2 practice exercises
Planning and Setting Goals30m
Planning and Setting Goals30m
Week
2

Week 2

1 hour to complete

Problem Solving & Making Ethical Decisions

1 hour to complete
5 videos (Total 26 min)
5 videos
Problem Solving5m
What is Decision Making?6m
Ethical Decision Making6m
Creative Decisions and Solutions4m
2 practice exercises
Problem-solving and Decision-making30m
Problem-solving and Decision-making30m
Week
3

Week 3

2 hours to complete

Organizing Work, Groups and Teams

2 hours to complete
11 videos (Total 56 min)
11 videos
Organizational Structures4m
What is Centralization?6m
Authority and Responsibility3m
Delegation4m
Organizational Culture4m
Group Dynamics5m
Group Participation4m
Holding Successful Meetings5m
Working with Teams6m
Conflict Management6m
2 practice exercises
Organizing30m
Organizing30m
Week
4

Week 4

2 hours to complete

Staffing, Training and Appraising Employees

2 hours to complete
7 videos (Total 38 min)
7 videos
Finding Excellent Employees6m
Training Employees5m
Costs and Benefits of Training4m
Developing a Training Program5m
Appraising Performance: Part I5m
Appraising Performance: Part II4m
2 practice exercises
Staffing, Training and Appraising30m
Staffing, Training and Appraising30m

About the ICPM Certified Supervisor Professional Certificate

ICPM Certified Supervisor

Frequently Asked Questions

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