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Operations Management and Strategy Toolkit for Managers, Vanderbilt University

37 ratings
12 reviews

About this Course

Are you looking for a deeper understanding of business strategy, from design through execution? Do you want to lead impactful operational changes in your organization and team? Do you need to respond strategically to global economic trends and industry disruption? This course will give you the confidence to make smarter business decisions and lead strategic change using time-tested processes and tools. We’ll cover the fundamentals of designing and executing a business strategy, measuring results, managing operations and improving processes, and running successful projects that support your business goals. When you complete this course, you’ll understand how to plan and implement a business strategy from start to finish, analyze both the external and internal context of your firm using established analytical frameworks, identify sources of competitive advantage, align functional strategies with corporate strategies, analyze and improve manufacturing and service processes, design and lead successful projects that support your organizational strategy, and use time-tested tools such as process flow diagrams, queuing theory, and Gantt charts to ultimately close your project effectively....

Top reviews


Oct 01, 2017

Personally I saw this course very practical and helpful and did made an impact on my current responsibilities. I like how operations manangement tied into project management.


Jun 16, 2018

This course teaches essential knowledge, while introducing innovative thinking models. I learned a lot from this course.

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12 Reviews


Mar 29, 2019


By Jillian Pai

Mar 16, 2019

This is my 3rd class on Coursera. There is no actual knowledge on how to best operate a business, just professors labeling processes and theories without any real-world knowledge provided on business operations. Everything stated in these videos are a waste of time. The one thing Coursera has taught me is not to waste money sending my child to a university. Starting small with one practical round at the school of hard knocks will teach her more than every class on this website.

By Mike Y Wang

Jan 03, 2019

I enjoyed this course as it introduced many topics, but I especially liked the last week's materials and the professor. There were quite a few issues with the ordering of the video lectures and the quizzes, but nothing that really detracted that much from the overall experience.

By Deleted Account

Sep 05, 2018

With every lesson comes a interesting challenge

Very happy with how the speakers teach

By Santo vasquez

Aug 07, 2018

It was amazing, I learned a lot in this course

By Boluwatife Moses Arewa

Aug 07, 2018

I am wowed by the course content and how the tutors where able to simplify complex processes.

By Anantha Rama Krishnan

Aug 03, 2018

perfect illustration and explanation

By Jason Perkins

Jun 16, 2018

This course teaches essential knowledge, while introducing innovative thinking models. I learned a lot from this course.

By Gabriel Teniente

Mar 27, 2018

Great Course. Really loved the value from it!

By Philippe BERAUD

Feb 26, 2018

Excellent job from all the teachers. All having their own style made me appreciate even more the contents as it, not only shows there is more than one way to teach, but also that there not a single way to perceive strategy and put in place all the valuable concepts your defined quite well. Congratulations again !