About this Course

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Flexible deadlines

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Intermediate Level

Approx. 8 hours to complete

Suggested: 3 weeks of study, 1-3 hours/week...

English

Subtitles: English

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Intermediate Level

Approx. 8 hours to complete

Suggested: 3 weeks of study, 1-3 hours/week...

English

Subtitles: English

Instructor

Image of instructor, Sarah Chong

Sarah Chong 

Centre for English Language Communication
5,029 Learners
1 Course

Offered by

National University of Singapore logo

National University of Singapore

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

About the Specialisation and the Course

1 hour to complete
2 videos (Total 10 min), 3 readings
2 videos
Introduction to Strengthening your Widening Network5m
3 readings
Specialisation Overview10m
Course Reading References10m
(FAQ) Frequently Asked Questions10m
1 hour to complete

Faces Places Phases

1 hour to complete
5 videos (Total 35 min), 1 reading, 2 quizzes
5 videos
Making Small Talk10m
Navigating the Workplace3m
Polite Requests & Responses7m
Knowing Who's Who8m
1 reading
Reference List10m
2 practice exercises
Polite Requests14m
Starting on the Right Note8m
Week
2

Week 2

3 hours to complete

Effective Communication through the Email

3 hours to complete
6 videos (Total 33 min), 1 reading, 3 quizzes
6 videos
Modes or Channels of Communication4m
Knowing Who's Who8m
Clear & Concise6m
Concrete & Correct3m
Coherent, Complete & Courteous8m
1 reading
Reference List10m
2 practice exercises
Choosing the right modes10m
Emailing – Different Strokes for Different Folks16m
Week
3

Week 3

3 hours to complete

Meetings in a Globalised Workplace

3 hours to complete
9 videos (Total 41 min), 1 reading, 4 quizzes
9 videos
Before the Meeting: High/Low Context4m
Before the Meeting: Perceptions of Time4m
At the Meeting4m
Seeking Clarification6m
Disagreeing3m
Consideration5m
More on Cultural Dimensions6m
Conclusion2m
1 reading
Reference List10m
3 practice exercises
Behaviours6m
Meeting Skills4m
Know your audience and up your game6m
4.3
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Top reviews from Strengthening Your Widening Network

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By DDJan 10th 2020

Presented in a very easy to understand way. Thank you!!

About the Effective Communication in the Globalised Workplace Specialization

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players....
Effective Communication in the Globalised Workplace

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.