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Learner Reviews & Feedback for Modern Supervisor Skills by Institute of Certified Professional Managers

11 ratings
5 reviews

About the Course

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: • Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software....

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1 - 5 of 5 Reviews for Modern Supervisor Skills

By Kaboos B H Q

Nov 24, 2020

It seemed very timely after I finished the training. From this training one can learn about modern Supervision techniques, can learn understanding employees & handling them smartly, can learn US laws. This course is basically on Human Resource Management & Compliance Management. There's no substitute of Modern Supervisor Skills to sustain a business in this competitive world.

By Myo A

Nov 13, 2020

This Course is grate for me, I get more supervisor knowledge from this course


By Karampatos G

Nov 22, 2020

Excellent course !!

By Chris B

Nov 11, 2020

very Insightfull

By Venz P

Nov 17, 2020

Thank you for my instructor in doing the presentation. I learned a lot!