What makes for a great user experience? How can you consistently design experiences that work well, are easy to use and people want to use? This course will teach you the core process of experience design and how to effectively evaluate your work with the people for whom you are designing. You'll learn fundamental methods of design research that will enable you to effectively understand people, the sequences of their actions, and the context in which they work. Through the assignments, you’ll learn practical techniques for making sense of what you see and transform your observations into meaningful actionable insights and unique opportunity areas for design. You’ll also explore how to generate ideas in response to the opportunities identified and learn methods for making your ideas tangible. By answering specific questions and refining your concepts, you’ll move closer to making your ideas real. We’ll use cases from a variety of industries including health, education, transportation, finance, and beyond to illustrate how these methods work across different domains.
This course is part of the Interaction Design Specialization
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About this Course
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Try Coursera for BusinessSkills you will gain
- User Research
- Persona (User Experience)
- User Experience (UX)
- Human–Computer Interaction
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
Design Research
Ideation
Synthesis
Prototyping
Reviews
- 5 stars70.14%
- 4 stars21.32%
- 3 stars4.93%
- 2 stars1.79%
- 1 star1.79%
TOP REVIEWS FROM USER EXPERIENCE: RESEARCH & PROTOTYPING
Really enjoyed all the activities for this course. It's taught me a lot about UX research methods and the design behind prototypes.
My favorite so far. Really focused on the heart of what I came for, UX. Covers personas, journey maps, generating ideas, etc. Great professor.
Each Module of this course is about the actual work that is done in this field. If you enjoy being challenged this is the course for you.
This is by far the best course where you learn how to work with the users and user information. I needed this so bad!
About the Interaction Design Specialization

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