Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Asad N•
Jul 8, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)
By ZI L•
Nov 27, 2021
Suitable for beginners, professors will give simple examples to help understand and understand.
By Himanshu D•
Feb 13, 2017
Good for the beginners who want to acquaint themselves with analytics in customer service area.
By Raphaël M•
Nov 26, 2015
Great course. However I would have appreciated more hands on examples, perhaps too theoretical.
Jul 2, 2021
It was a great insight into customer analytics. Really liked fader, eric and ragu's teachings.
Mar 26, 2017
Really good information, but the test questions were not very well written, especially Part 2.
By Thomas N•
Oct 20, 2016
Great course for informing the correct mindset for analysis that solve real business problems.
By Bilha S•
Nov 2, 2020
The course was very informative. It could have benefitted from a little more technical tools.
By Ucheoma C•
Oct 19, 2019
Wow, it was really nice to have taken up a course to study in coursera. I learn a great deal.
By kamalika P•
Oct 11, 2019
Really helps you think in an analytic way when it comes to designing your marketing campaigns
By Mohit P•
Sep 28, 2016
great but a bit more elaborate explaining of slides would have just take it to a notch higher
By Ray S•
Feb 7, 2016
Thank you. Really enjoyed the content, insights and the structure of the course. Time well in
By Israel O V S•
Sep 25, 2019
Muy buen curso para conocer herramientas y tener un mayor conocimiento del análisis de datos
By Sulabh N•
Sep 2, 2019
Nice course at a beginner level. Gives an overview of what customer analytics is all about.
By renjith r•
Jan 30, 2019
Covers the basic, meets the objective of coming to terms with the terminology and its usage.
By PW L•
Sep 11, 2022
Even there is not much in this course, I still like the lesson styles and the arrangement.
By Belinda C•
Mar 17, 2021
This field is changing so much a good amount all the information provided is already dated.
By Sanket S•
Aug 14, 2019
A little part of hands on work with respect to Excel or R programming may be useful with it
By Sonal G•
Jun 9, 2019
Deep theoretical course. Would loved have viewing more practical examples and applications.
By Angel T•
Jul 23, 2017
Very good course, the only issue was that some presentations were not available to download
By Seungsu Y•
Aug 16, 2016
This course is pretty helpful to me, but I need more like how to analyze data for customers
By Smit C•
Jul 13, 2020
that was the nice course and little bit of code needs to be there for better understanding
By Saras C•
Jun 25, 2019
Nicely designed course with a theoretical knowledge about the field of Customer Analytics.
By Jyoti G•
Jan 13, 2019
Very deep explanation about each point throughout the course along with relevant examples
By Albert N•
Feb 21, 2016
Slow starting course, but picks up towards the end. Builds a great interest in Analytics